What are the responsibilities and job description for the Sr. Voice Engineer position at By Light Professional IT Services?
Overview
By Light is hiring a Senior Network Voice Engineer supporting JCSE to work in Tampa, FL. The Engineer will provide monitoring, incident management, problem resolution, control, troubleshooting, and reporting on the enterprise infrastructure.
Responsibilities
- Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
- Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
- Provide input or updates as requested/required in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations.
- Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure.
- Assist in developing TTPs/SOP documentation to support JNOC daily operations.
- Provide virtualization support with extensive experience with enterprise servers, networks, and desktops.
- Perform systems security administration functions, including creating user profiles and accounts.
- Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage.
Required Experience/Qualifications
- CCNP Collaboration
- IAT Level II certification required (Security , etc.).
- Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency.
- Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.
Special Requirements/Security Clearance
- Top Secret clearance required
- By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.
Recommended Skills
- Network Engineering
- Wireless Networks
- Network Routing
- Network Planning And Design
- Wide Area Networks
- Local Area Networks