What are the responsibilities and job description for the Manager position at C & L Hospitality Group, Inc.?
*Please be aware that this posting is for one of the above listed venues - not all*
Job Title: Manager
General Job Description:
The Manager oversees the nightly functions of the club. He/she may be responsible for hiring, dismissal, training, and managing the performance of both club staff and entertainment personnel. The Manager ensures that the club is stocked, and prepared for business, and is responsible for making sure that all state and local alcohol laws are observed d followed. He/she is ultimately responsible for the smooth operation of the club and ensuring the club's profitability, safety, and success.
Duties and Responsibilities:
- Maintain required dress code, appearance, and hygiene.
- Determine, create, and maintain the atmosphere and ambience of the club.
- Hire, dismiss, train, and manage the performance of club staff and entertainment personnel.
- Manage work schedules, timeclock, and paperwork for all staff and entertainment personnel.
- Ensure the safety of guests, staff, and entertainment personnel.
- Ensure that all code, safety regulations, and local ordinances are followed at all times.
- Maintain proper inventory levels of food, drink, and other supplies.
- Assist with creating an effective marketing scheme based pm the desired demographic.
- Develop an efficient work pace that always keeps the guests at the bar and in the club satisfied.
- Build relationships with guests in order to predict and provide for their needs.
- Use communication skills, rather than physical force, to persuade aggressive, intoxicated, or obnoxious guests to leave peacefully.
- Identify and act on any and all illegal activities occurring in the club or n the club property including but not limited to parking lot, access areas, and alley ways.
- Identify and correct all environment safety or security problems.
- Deal with complaints or problems with positive attitude.
- Comply with all regulations and training.
- Effectively communicate with peers, supervisors, and guests.
- Collaborate with other club staff· and bar staff.
- Promote guest loyalty.
- Act only to promote the success of the club, its employees, and its guests.
- Additional duties as assigned.
Qualifications:
- Business degree and 4 years' experience in the industry preferred.
- Flexible, autonomous, and well organized.
- Strong guest service and interpersonal communications skills required.