Assistant Branch Manager

Who We Are

Cadence is committed to serving the lifelong needs of our customers. That's a commitment made possible by our exceptional teammates. Our team members are what set us apart. Friendly, open, personable and committed to excellence, our teammates make up more than just a bank ... they make up our communities.

No matter where you are in life or where you're going, we may have the right career for you.

Competitive Benefits

Cadence offers a competitive and comprehensive benefits package centered on the well-being of our teammates. Some of our benefits include medical, dental, vision, employee assistance program, life insurance, 401(k), Retirement Pension Benefits, parental leave, tuition reimbursement, and more.

What The Role Is

Assists the Branch Manager in the daily activities of the branch office in addition to their normal responsibilities.

How You will Make and Impact

• Ensure a positive and professional environment within the workplace for teammates and customers.

• Assist the branch manager in all aspects of managing the branch including hiring, training, scheduling, and coaching team member performance.

• Assist the Branch Manager in all aspects of branch operations including all audit, security procedures, and sales and service initiatives.

• Maintain knowledge of all policies and procedures to make decisions in regard to check approvals and overrides in the absence of the manager.

• Represent the bank in business and community development activities, including prospecting and CRA, as requested by the branch manager.

• Proactively seek prospects through outreach and follow-up

• Lead teammates by example by offering exceptional customer service and coach the team to provide the same level of service.

• Handle customer complaints in a positive and professional manner in the absence of the manager.

• Participate in all sales initiatives and sales focuses and coach and encourage teammate participation.

• Maintain knowledge of and assist with all personal banker activities including but not limited to -

  • Maintain a strong working knowledge of products and services.

  • Engage customers and prospects through the use of questions and needs assessment to uncover needs.

  • Open new deposit accounts and maintain existing deposit accounts while following all policies and procedures.

• Maintain knowledge of and assist with all teller duties including but not limited to:

  • Process all teller transactions in an accurate and efficient manner.

  • Perform audit functions, vault custodian functions, and ATM balancing as requested by the manager.

Who you are

• Bachelor's degree or equivalent work experience.

• One to three years of banking experience.

• Minimum one to three years of supervisory experience preferred.

• Good Written, verbal and supervisory skills.

• Excellent interpersonal and customer service skills.

• Regular and reliable attendance

• Works cooperatively with others

If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Cadence Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.