What are the responsibilities and job description for the Deposit Operations Specialist II position at Cadence Bank?
Who We Are
Cadence is committed to serving the lifelong needs of our customers. That’s a commitment made possible by our exceptional teammates. Our team members are what set us apart. Friendly, open, personable and committed to excellence, our teammates make up more than just a bank … they make up our communities.
No matter where you are in life or where you’re going, we may have the right career for you.
Competitive Benefits
Cadence offers a competitive and comprehensive benefits package centered on the well-being of our teammates. Some of our benefits include medical, dental, vision, employee assistance program, life insurance, 401(k), Retirement Pension Benefits, parental leave, tuition reimbursement, and more.
Summary:
A successful candidate should be individually ambitious as well as motivated to work as a team to achieve a shared goal. The ideal candidate must have the ability to work on multiple cases with varying research, achieve departmental targets and goals, and deliver timely responses to documents received.
Essential Job Duties:
- Intake garnishments, levies, subpoenas, notice of delinquencies/freeze, etc.
- Review paperwork received to see if within jurisdiction, if received timely, and for accuracy.
- Log case work in appropriate application and if needed, perform due diligence on customer’s account.
- Research requested customer files that may include but not limited to: copies of checks, statements, deposit offsets, loan documents, wires, etc.
- Prioritize case work assigned according to impact, time case has been left outstanding, type of case requested, etc.
- Provide consistent exemplary customer service to outside counsel, attorneys, agents by communicating effectively and taking ownership of task performed.
- Facilitate end to end process with each case given and follow through to resolve any questions that arise regarding resolution decided.
- Follow appropriate procedures for work assigned that include regulatory guidelines and bank preferred practices.
Minimum Qualifications:
- High School Diploma or equivalent
- 3-5 years banking experience
Preferred:
- 1-3 years of related work experience with a legal background
Required Skills and Competencies:
- Detail oriented
- Strong work ethic and ownership of tasks
- Ability to research questions and resolve problems
- Ability to communicate effectively both verbally and written
- Ability to operate independently and/or with team with minimal supervision
- Ability to adapt to rapidly changing environment
- Competency in Microsoft applications including Word and Excel
- Regular and reliable attendance
- Works coorperatively with others
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Cadence Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.
Salary : $34,800 - $44,100
