What are the responsibilities and job description for the Personal Banker position at Cadence Bank?
Who We Are
Cadence is committed to serving the lifelong needs of our customers. That’s a commitment made possible by our exceptional teammates. Our team members are what set us apart. Friendly, open, personable and committed to excellence, our teammates make up more than just a bank … they make up our communities.
No matter where you are in life or where you’re going, we may have the right career for you.
Competitive Benefits
Cadence offers a competitive and comprehensive benefits package centered on the well-being of our teammates. Some of our benefits include medical, dental, vision, employee assistance program, life insurance, 401(k), Retirement Pension Benefits, parental leave, tuition reimbursement, and more.
Position Title: Personal Banker I
Location: Longview, Texas
Eligibility for Remote: No
Reports To: Branch Manager
Job Group Category: Non-Exempt
What The Role Is
How You will Make an Impact
- Support the transactional needs of the banking center and other lines of business, as well as identify opportunities to deepen customer relationships.
- Open and process moderate to complex and consumer and basic small business deposit accounts, providing appropriate solutions/services to businesses for managing their cash flow.
- Enjoy working in a team environment with frequent interactions with fellow teammates and customers.
- Limited origination of simple consumer lending products such as personal loans and credit cards.
- Educate customers on other bank channels including online and mobile banking, interactive (Video) tellers and full-service ATMs that provide convenience and value to customers.
- Meet or exceed individual sales/referrals and activity objectives - measured by an individual sales and referral scorecard.
- Cash handling and adherence to proper balancing procedures.
- Review and maintain knowledge of products, fees, policies and current offers to assist customers with consumer or business product suggestions.
- Explore the customer’s financial needs and recommend other bank services and refer customers within the branch when appropriate or to other departments when appropriate.
- Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
- Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives.
Who You Are
- High school diploma required; college coursework preferred.
- Previous banking or demonstrated sales experience in business, retail or other industries.
- 1-year cash handling experience in a banking or retail environment preferred. (2 years if level II)
- Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment preferred.
- Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations.
- This position does NOT require S.A.F.E. registration at the time of employment.
- Regular and reliable attendance
- Works cooperatively with others
Cadence Bank
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The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Cadence Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.
Salary : $31,400 - $39,800