Receptionist

CAIR San Francisco Bay Area is hiring a full-time Receptionist who will serve as the first point of contact at our Santa Clara office and provide essential administrative support across departments. This role is critical to ensuring smooth daily operations and fostering a welcome, professional environment for clients, staff, and visitors.

Title: Receptionist

Schedule Type: Full-time (Non-Exempt). Occasional evenings and weekends required.

Location: Based in CAIR's Santa Clara office. CAIR staff are currently working a hybrid schedule, with three days in-person and two days remote.

Requirements: Ability to travel throughout the Bay Area (vehicle and driver's license required); authorization to work in the United States.

Reporting Relationships: Reports to the Operations Manager.

Job Term: This is a one-year position with the possibility of renewal based on performance and funding.

About the Role: The Receptionist supports CAIR-SFBA's day-to-day operations by managing front desk responsibilities, fielding inquiries, coordinating appointments, and assisting with administrative tasks. The ideal candidate is organized, reliable, warm, and thrives in a fast-paced nonprofit setting.

Duties & Responsibilities:

• Welcome and assist visitors, answer and direct phone calls and emails
• Manage shared inboxes and voicemails, routing messages to appropriate staff
• Receive and distribute incoming mail and deliveries
• Support data entry, document preparation, and filing
• Maintain office supplies and track inventory
• Assist with meeting and event logistics, including setup and cleanup
• Provide general administrative support (printing, scanning, copying, etc.)
• Support onboarding of new staff and volunteers, including participating in screening interviews and onboarding
• Ensure reception area and shared office spaces remain clean, organized, and aligned with office protocols
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All CAIR staff are required to assist in general duties such as answering phones, weekly outreach, and other office tasks.

Qualifications:

• Excellent organization and time management
• Consistent punctuality and reliability
• Friendly, professional demeanor with strong interpersonal skills
• Effective verbal and written communication
• Discretion and professionalism in handling confidential matters
• Ability to work in a fast-paced, multicultural environment
• Proficiency with MS Office, Outlook, and general office equipment
• Willingness to take initiative and work independently when needed

Preferred Qualifications:

• Prior experience as a receptionist, administrative assistant, or in a customer service role
• Familiarity with Arab, Muslim, Middle Eastern, and/or South Asian communities
• Proficiency in a second language such as Arabic, Farsi/Dari, Urdu, or Spanish
• Experience working in a nonprofit or other community based organization

Compensation:

• Compensation in the range of $28.80 - $30.59 per hour commensurate with experience
• Fully paid Kaiser Health Insurance and Blue Cross PPO Dental Plan for employee and dependents
• 3% retirement matching contribution
• 12 paid holidays, 10 sick days, and 12 vacation days

Application Deadline:Priority deadline is June 21, 2025. Applications will be reviewed on a rolling basis until the position is filled. Early applications are strongly encouraged.

To Apply:  Please submit (1) a cover letter discussing your interest in the position, (2) your resume, and (3) the names and contact information of three references.

CAIR-CA is an equal-opportunity employer and adheres to all federal, state, and local laws prohibiting employment discrimination.

Salary : $29 - $31