Parts Warehouse Associate

Cal Pacific Truck Center (CPTC) is a commercial truck dealership that sells new and used trucks to private and municipal customers throughout San Diego and Imperial Counties. CPTC provides trucks for long term truck leases and shorter-term rentals to meet the needs of customers of all sizes and applications. In addition to selling and leasing equipment, Cal Pacific Truck Center provides full-service repair and parts support through our experienced employees and well-equipped facilities.

We are looking for a responsible Warehouse Associate to handle our busy warehouse and assist with distributing our products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Responsibilities

• Retrieves (pulls) purchased parts from inventory or if the requested parts are not in inventory determines availability, prepare parts requisition, and submit order as required
• Keeps accurate records of special-order parts
• Takes phone orders, following all procedures and completing all required documentation
• Assist outside sales representatives with their orders
• Processes orders for daily shipment, delivery, or pick-up at counter
• Verify "will call" and "back-order" files weekly and return to vendors, or re-stocks those items not required
• Replenish assigned inventory daily
• Order parts not in stock for required repairs in accordance with company policies
• Follows up on special ordered items and promptly notifies service employees when received
• Maintains inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock
• Conducts inventory control activities and audits as directed by Supervisors
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal customers
• Works with the service employees to ensure a timely turnaround of parts needed for internal jobs
• Follows up on customer concerns and complaints promptly, escalates any complaints to Parts Department Manager as needed
• Establishes and maintains good working relationships with service departments and the sales department
• Establishes and maintains good working relationships with "self-service" retail customers and wholesale customers to encourage repeat and referral business
• Completes all documents, forms and reports in accordance with company policy
• Uses proper safety equipment and acts in accordance with company policies, and regulations
• Ensures that the work areas are kept clean
• Follows all attendance and punctuality standards with adherences to timekeeping standards
• Understands and follows all work rules and procedures and follows lawful directions from Supervisors
• Maintains a professional appearance for self in accordance with company policy

Skills

• Proven working experience as a Warehouse Associate
• Valid professional driver’s license

• Ability to lift/carry parts, up to 50 lbs
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• High school degree

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Experience:

• Shipping & Receiving: 2 years (Preferred)
• Parts ordering: 2 years (Preferred)

Work Location: One location