Dining Services Student Staff

UAS Dining Services

Salary: 17.28 /Hourly

Work Schedule: This is an on-call student position, up to 20 hours per week. This position will work a flexible schedule, including weekends and/or evenings: non-exempt. This position is not eligible for benefits.

Summary: Golden Eagle Dining Services provides retail sales options for the California State University Los Angeles campus. As a Food Court Student Server, you will play a key role in providing exceptional customer service and ensuring a positive experience for our customers.

Duties:

• Cashier - Accepts various forms of payment, such as cash, credit cards, debit cards, and gift certificates, and provides customers with accurate change when necessary. Cashiers greet customers, answer questions about products or services, and assist with locating items. They may also handle returns or exchanges. Cashiers help maintain the cleanliness and organization of the checkout area and may assist with restocking shelves or tidying displays during slow periods. Must follow company policies and procedures regarding transactions, refunds, and cash handling to prevent errors or discrepancies. Cashiers play a crucial role in providing excellent customer service and ensuring smooth transactions within retail environments.
• Server - As a Server, you will play a crucial role in providing exceptional dining experiences for our guests by delivering outstanding service and ensuring customer satisfaction. Serve food and beverages to guests in a timely manner, ensuring accuracy and presentation. Strong attention to detail and accuracy in order-taking and serving. Check in with guests to ensure meal satisfaction and address any concerns or special requests. Team player with a positive attitude and willingness to assist colleagues. Maintain cleanliness and organization of tables, dining areas, and server stations. Overall, servers play a vital role in creating a positive customer dining experience by providing attentive service, personalized recommendations, and efficient assistance throughout their meal.
• Barista – Prepare hot and cold beverages per customer request in a timely, organized manner. Maintain a clean, organized, and well-stocked bar. Regularly sanitize surfaces, utensils, and serving areas to uphold hygiene standards. Monitor inventory levels of coffee beans, milk, syrups, and other supplies. Notify management when stock is running low and assist with restocking and ordering as needed. Work closely with other baristas and servers to ensure smooth operations and timely service. Communicate effectively to coordinate orders and support each other during busy periods.
• Adhere to all food safety and sanitation guidelines, including proper food and equipment handling.
• Follow company policies and procedures, including uniform standards and punctuality.
• Perform other related job duties as required and assigned.

Requirements:

• Current CSULA Student
• Prior experience in customer service or food service is preferred but not required.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Ability to handle money accurately and operate a cash register/POS system.
• Excellent customer service and communication skills
• Ability to read, understand, and follow written and verbal instructions.
• Ability to establish and maintain cooperative working relationships with a diverse population.
• Willingness to learn and adapt to new tasks and responsibilities.
• Commitment to upholding food safety standards and maintaining a clean work environment.
• Food handler's certification (or willingness to obtain upon hiring)

The applicant must also have a record of independent research, publications, and conference presentations.

The incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the UAS. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current UAS employees who apply for the position.

Review of applications/resumes will begin on July 5, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications/resumes are received. A cover letter and resume are required.

UAS hires only those individuals lawfully authorized to work in the United States. Americans with Disabilities (ADA) requested accommodations should be made in advance to the UAS Human Resources Department.

Cal State LA University Auxiliary Services, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.