Mobile Maintenance Technician

Mobile Maintenance Technician - Charlotte/Raleigh-Durham NC/ Fort Mill SC area

About Caliber Service Management

We are a family of value-driven companies offering a full range of soft and hard facility management services (Landscaping, Snow Removal, Property Enhancements, Project Management, Lot Services and Stormwater Management) that aid in providing safe and attractive facilities.

With over 100 years of industry experience collectively, our team of subject matter experts is committed to effective performance and successful partnerships with asset, property and facility managers as well as real estate investment trusts.

We take tremendous pride in helping solve, support, and maximize the true potential of each property. Caliber is a privately held LLC with annual revenue greater than 50 million and we proudly serve more than one thousand high performing commercial, industrial and retail locations.

With more than forty million square feet of exterior grounds care, emergency response, construction and snow removal, our workforce includes more than one hundred and fifty team members and over one thousand service partners.

Job Summary

*This role is 100% on the road within a region.

The Mobile Maintenance Technician provides management and oversight of the BOS properties within their designated geographic zone. They build strong relationships, facilitate communications in the field between all key stakeholders, maintain Quality Control of Service Vendor performance and resolve problems within the zone. The Mobile Maintenance Technician also takes a direct part in supporting and maintaining the grounds and facilities of certain dedicated sites. This work includes, but is not limited to: building systems, building structures & envelope, and grounds. This position acts as a first responder to facilities needs for electrical, HVAC, plumbing & fire suppression, and may be required to report to alarms as needed.

Responsibilities

• Communicate and build relationships and trust with the client locations and regional management
• Deliver Vendor Quality Control programs within the region
• Read, Understand and Implement detailed facilities maintenance Scopes of Work and Service Level Agreements. Perform these functions as needed, including advanced troubleshooting and problem solving.
• Facilitate communications in the field between team members, Caliber Operations Managers, Caliber Service Management Affiliates, client locations
• Conduct Service Validations
• Train and guide vendors as required
• Maintains Quality Control Reports
• Resolve customer problems by applying resources as necessary
• Conduct site surveys for various trades and services
• Conduct training and presentations concerning scope of work to store personnel
• Foster a positive team environment
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned
• Participate in Maintenance projects including new equipment, Root Cause Analysis, FMEA's, and Non-Conformance investigations.

Maintain, troubleshoot, and repair/support mechanical and building systems

• Carry out duties in compliance with company, state, and federal regulations and guidelines
• Responsibilities may require emergency support, mobilization and extended engagement helping serve/solve local, regional and national market clients needs; scheduled and non-scheduled including but not limited to property damage and snow emergencies

Professional Skills

• Customer Service – Advanced
• Verbal and Written Communication – Proficient
• Teamwork and Relationships – Advanced
• Organizational Awareness – Proficient
• Problem Solving – Advanced
• Process Orientation – Proficient

Role Specific Skills

• Proficiency in Microsoft Office tools (Word, Excel, Access, Power Point)
• Capable of working outside in supervisory-inspection capacity in all weather conditions
• Able to climb ladders and perform roof top maintenance inspection tasks
• Capable of extensive driving (day, night and inclement) and commercial air travel
• Able to travel nationwide on short notice on a limited basis
• Excellent driving record
• Experience and understanding will all aspects of building maintenance

Qualifications

• Strong multi-unit enterprise facilities management experience preferred in the following skills: Landscaping, Irrigation, Snow-Ice Programs, Interior and exterior facilities management, and Janitorial Services
• A certification in a Craft preferred (Trade/Technical School certification or military equivalent)
• A minimum of 3 years related industrial experience required
• Retail experience or experience servicing retailers
• Experience in facilities industry
• Must be able to qualify for respiratory protective equipment use
• Must be able to lift ergonomically, as required, a minimum of 50 pounds
• Vision requirements include close, distance, and color vision, depth perception, and ability to adjust focus

Compensation includes Vacation, Holiday Pay, 401k, profit-sharing incentives.

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Shift:

• Day shift

Experience:

• Facilities maintenance: 1 year (Preferred)

Willingness to travel:

• 100% (Required)

Work Location: On the road

Salary : $25 - $30