Operation Support Unit Supervisor | Staff Services Manager I, JC-484639

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

• Department Website: https://www.cdph.ca.gov
• Check out How to Apply for a Job at CDPH
• Benefit information can be found on the CalHR website and the CalPERS website.
• The CDPH does not currently use E-Verify for employment verification.
• The salary listed in this ad may not include recent adjustments or changes from the fiscal year
• New to State candidates will be hired at the minimum salary of the classification or alternate range, as applicable.

Job Description And Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by helping to eliminate childhood lead poisoning by identifying and caring for lead-burdened children and preventing environmental exposures to lead.

The incumbent works under the general direction of the Operations and Support Sections Chief (HPM II).

The Staff Services Manager I (SSM I) plans, organizes, directs, and supervises multidisciplinary technical and administrative staff in the areas of program management and administration.

The incumbent oversees all aspects of personnel action, supervises the preparations of necessary budget reviews and responds to administrative drills requests.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The desirable candidate would have experience in managing a team that handles complex contracts and procurement, developing policies, strategies, standard operating procedures, and desk manuals for improving business operations, and overseeing federal grants.

Supplemental Questionnaire (SQ)

A Supplemental Questionnaire (SQ) is required for this position. The SQ must be limited to three (3) pages, using Arial (12) point font. Please insert your name in the right corner, title the document "Supplemental Questionnaire", and number your responses.

1. Describe your experience in managing a team that handles complex contracts and procurement.
2. Describe your experience in managing a team that develops policies, strategies, standard operating procedures, and desk manuals for improving business operations and practices.
3. Describe your experience in managing a team that oversees federal grants.

Eligibility Information

If you are new to California State Service, you must take and pass the examination for this classification to be eligible for hire. Current state employees without transfer or list eligibility must also complete and pass the examination for this classification to qualify for this position.

Please go to CalHR’s website to review Staff Services Manager I exam bulletin.

Telework Information

This position may be eligible for telework up to three (3) days per week and is required to report in-person to the designated headquarters office location a minimum of two (2) days per week. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the duty statement.

Final Filing Date: 8/13/2025

Job Code #: JC-484639

Position #(s): 580-352-4800-002

Working Title: Operation Support Unit Supervisor

Classification: STAFF SERVICES MANAGER I

$6,963.00 - $8,650.00

Work Location: Contra Costa County

Telework: Hybrid

Job Type: Permanent, Full Time

Should you have any questions regarding the application process, our Recruitment Team is ready to help you at Apply@cdph.ca.gov or (916) 445-0983.