Business Office Assistant

REQUIREMENTS:

Employment is contingent upon background check, fingerprints, TB test, physical, and ongoing first aid training. All vaccinations mandated by Federal, State, or Local Governments are required. HBV vaccination not required, but suggested and available. This position requires regular, reliable, and punctual attendance.

SUMMARY: Assist in the day-to-day accounting functions of the facility in accordance with current applicable federal, state, and local standards, guidelines and regulations. Assists in providing a clean, safe, dignified, happy and healthy environment for residents by performing the duties as described below.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Complies with the facility’s attendance policy requiring regular, reliable, and punctual attendance.
• Verifies and processes billing of Insurance for facility.
• Produces census on Comet system.
• Maintains census documentation.
• Files paperwork as needed.
• Maintains understanding of State Notices and assures mandated notices are posted.
• Maintains and reconciles Resident Trust Account per Business Office policy.
• This position is a part of the 3-step deposit posting system: posting cash to account, processing deposits through check verification system, or taking cash to bank.
• Processes and enters charge information into database.
• Verifies insurance benefits, assists with referrals, and obtains authorization.
• Assists with TARS system and Medi-Cal billing.
• Runs Medi-Cal/Medicare eligibility.
• Does HMO billing and follow-up.
• May participate in receivables and/or payables depending on facility.
• Assists with phones.
• May assist in the admissions process.
• May be part of the collections process, including writing letter and making phone calls.
• Monitors all office supplies and orders appropriately.
• Reconciles monthly petty cash and submit request for replenishment of petty cash.
• Requests postage check to replenish meter or stamps.
• Assists with all other aspects of business office duties.
• Other duties as assigned by the Business Office Manager and/or Administrator.

COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Judgment - Exhibits sound and accurate judgment.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting.
• Oral Communication - Listens and gets clarification; Responds well to questions.
• Teamwork - Contributes to building a positive team spirit.
• Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.
• Planning/Organizing - Uses time efficiently.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Follows policies and procedures; Uses equipment and materials properly.
• Attendance/Punctuality - Is consistently at work and on time, informs supervisor of any tardy/absence in timely manner and per policy;
• Dependability - Follows instructions, responds to management direction; Keeps commitments.
• Initiative - Volunteers readily; Asks for and offers help when needed.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you fully vaccinated against covid-19?
• Do you have your booster dose?

Experience:

• Skilled nursing: 1 year (Preferred)
• Business office: 1 year (Preferred)

Work Location: One location