What are the responsibilities and job description for the Patient Service Representative position at California Rehabilitation & Sports Therapy?
Title: Patient Service Representative
Overview: We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service. This position is full-time and eligible for the benefits listed below.
Job Duties:
- Greet patients promptly and in a helpful manner
- Answer incoming phone calls
- Schedule patient appointments
- Obtain accurate patient health insurance, demographics and referral information
- Collect necessary co-pays and patient financial responsibilities at time of visit
- Reconcile payment reports
- Perform general administrative tasks including faxing, e-filing, and managing patient records
- Obtain authorizations (training available)
- Work with other staff members to maintain cleanliness and appearance of work area, lobby and treatment spaces
Job Requirements:
- 6 months medical office administration experience preferred
- Strong customer service and communication skills
- Basic computer and software skills
- Ability to multi-task well under pressure
- Extremely detail-oriented and thorough
- Team player with a positive attitude
- Passionate about physical therapy
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical receptionist: 1 year (Required)
Work Location: One location