What are the responsibilities and job description for the National Account Consultant position at CALL BOX?
Description
Car Wars exists to grow people. We believe everyone wants to become a better version of themselves, and we work hard to provide software and a culture that maximizes that growth mindset. We hire smart and ambitious doers and set them loose in an exciting and complex technology business where they will build, sell, and deploy call tracking, CRM integration and Artificial Intelligence solutions in a dynamic business environment. Our solutions attack one of the biggest business problems in existence today: the phone.
Our National Accounts Consultants are a critical piece of our clients’ businesses because the phone is so critical to their own success. They own and execute retention and growth strategies for key enterprise accounts within their portfolio and are responsible for implementing and delivering our software-as-a-service solutions to help improve processes. We're looking for independent and ambitious doers who embody our culture and our core values. Will you grow with us?
What you'll do:
- Execute client retention and revenue growth strategies for enterprise accounts within your portfolio
- Identify and capitalize on opportunities to implement artificial intelligence software solutions at all levels of customer organizations (Dealers)
- Collaborate with teams across Car Wars departments to ensure customer satisfaction
- Develop detailed project plans and tracking against milestones
- Manage executive level communications and presentations to client accounts
- Develop and earn a high degree of trust with key contacts within client base
Requirements
Our ideal candidates:
- Are professionals with 3-5 years of customer or prospect-facing experience
- Have a Bachelor's degree
- Experience in Automotive preferred
- Thrive as an independent and proactive problem solver
- Have a willingness for client-based travel up to 50% (10-12 business days / month)
- Communicate effectively across various audiences including presentation skills
- Have a curiosity and interest in solving our toughest challenges
- Are obsessed with the details but able to see the big picture of a project
What's in it for you:
- Competitive salary package (immediate PTO!)
- Full medical and dental insurance plans
- Fidelity 401k with company match options
- Fun perks including a FitBit, a monthly gym reimbursement, a Kindle, and a monthly reading allowance
- Clearly defined opportunities for career growth
- Mentorship programs with our Executive teams
- Catered breakfast Thursdays, Employee of the Month rewards, quarterly company events
Greatness is rewarded at Call Box. Whether entry-level or experienced, we believe everyone has a drive to grow, learn and improve. This is a job you'll never find dull or stagnant because we’re constantly presented with new challenges and depend on our people for new ideas. By approaching each day with an entrepreneurial spirit and appetite for growth, you'll be rewarded.
