What are the responsibilities and job description for the Medical Receptionist position at Calvert Internal Medicine Group?
Are you a detail-oriented, customer-focused individual with Receptionist experience looking to join a friendly, professional, & supportive medical practice? Calvert Internal Medicine Group, an extensive multi-specialty practice is looking for a full-time Receptionist to join our team.
This position will be primarily based in our Dunkirk office and will have a primary schedule of Monday-Thursday, 8a-4p, and rotating Saturday mornings. Our Receptionist team ensures our patients have a positive experience in our offices.
Accountabilities.
- Greets all patients in a warm and friendly manner.
- Answers patient calls and addresses their questions and concerns in a professional and timely manner following established policies and procedures.
- Practices proper phone etiquette when speaking with patients, providers, co-workers, and other healthcare professionals.
- Manages and reviews daily office schedules for providers.
- Schedules patients for various types of appointments
- Checks patients in & out from appointments
- Takes messages for providers from patients & sends them to providers timely.
- Reconciles money collected at the end of the day.
- Reviews and responds to messages and emails daily.
- Checks fax folders and moves items to the correct patient chart or another fax folder as appropriate.
- Handles patients' pick-up requests.
- Assists patients with using our self-check-in Kiosk telehealth visits, and patient portal as needed.
- Performs other duties as assigned.
Qualifications
- HS or equivalent is required.
- At least one year of previous related experience is preferred.
- Strong communication, active listening, time management, attention to detail, and organizational, and multi-tasking skills are a must.
- Previous experience with Medent and/or Electronic Medical Records experience preferred.
- Knowledge of Medical Terminology is preferred.
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Internal Medicine
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $17 - $23