Temporary Part-time Enrollment Services Associate

Position Information (Default Section)

Title Temporary Part-time Enrollment Services Associate Overview

Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.

As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.

Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.

Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.

Location Blackwood Campus Department Strategic Enrollment Days and Hours 25 hours per week- schedule is flexible Requisition Number Job Description

POSITON GOALS

To provide comprehensive customer service, including registration and payment collection for credit and non-credit enrollment.

Essential Functions

• Provide coverage for the Enrollment Services counter, working independently, and using professional judgment to respond to a variety of customer service requests in a friendly and courteous manner.
• Answer questions about College-wide services and direct visitors, faculty, staff and students to services at campus.
• Ability to convey college policy clearly and effectively.
• Provide registration, transcript processing and payment collection support for credit and non-credit enrollment, as well as perform other related enrollment functions. Perform session reconciliation and any other related cashiering tasks.
• Develop and maintain knowledge about College services such as Advising, Financial Aid, Student Self-Service, Testing, the location of classes and events, and perform other services supportive of one-stop enrollment.
• Scan and index documents.
• Ability to work directly with people from diverse racial, ethnic and socio economic backgrounds.
• Assist students virtually by responding to the registration department email and providing comprehensive phone assistance to all callers.
• Attend staff training sessions as required for maintaining updated service delivery skills.
• Comply with all safety, fire, and smoking regulations.
• Complete all mandatory compliance and safety training as scheduled by Human Resources.
• Perform all other duties as assigned.
  
  

Minimum Qualifications

• Associate's degree or equivalent credits required.
• Three years of customer service experience required.
• Demonstrated ability to handle and process student payments for registration-related services.
• Superior interpersonal and judgment skills.
• Good oral communication skills; bilingual or ASL a plus.
• Demonstrated ability to work directly with people from diverse racial, ethnic and socio-economic backgrounds.
• Proven ability to manage multiple tasks simultaneously and work in a busy and collaborative team environment.
• Solid computer skills, including aptitude to master basic functions in Colleague, the College's student information system; and experience using office productivity software.
  
  

Benefits Special Instructions for Applicants

Standard working hours will vary; Summer hours vary.

Published Salary Range $20 per hour Job Open Date 06/09/2025 Job Close Date Open Until Filled Yes Job Category Temporary Application Types Accepted Main App - Applicant

Supplemental Questions