What are the responsibilities and job description for the Front Of House Team Member position at Camp Bow Wow Dobson Ranch?
The Front of House Counselor will assist with animal care, data entry, scheduling and confirming appointments / reservations, greeting all pet parents and dogs, maintaining communication between front and back of house, selling services, administrative task of filing / client information / answering pet parent questions via phone and in person, cleaning, preparing dog meals and providing excellent customer service.
Primary Responsibilities
- Greeting all pet parents and dogs.
- Checking in and out dogs.
- Front desk administrative duties of data entry, computer maintenance, phone calls, filing and updating client information.
- Scheduling and confirming appointments and reservations.
- Promote and Sell all Camp services
- Cleaning throughout front and back areas.
- Maintaining a safe work environment.
- Provide excellent customer service.
- Be active and attentive to dogs and pet parents at all times.
- Assisting with Back of House duties when needed – cleaning, dog supervision etc.
- working in yards with dogs when needed, as well as giving baths to dogs when needed.
Essential Skills
- Extremely energetic, outgoing, upbeat with a positive personality.
- Must be able to work at a fast pace, in a team environment, and have exceptional customer service, attention to detail and organizational skills!
- MUST LOVE DOGS - the noise, the hair, the messes, the love, and the smiles!!!!!!!!
Requirements
- Must have a high school diploma or equivalent.
- At least 18 years or older.
- Be able to lift dog food and supplies.
- Constantly walk and/or stand entire shift.
Availability
Part time, hourly position. Must be able to work flexible schedule - Camps are open 7 days/week, weekends and holidays are required but time off is permitted with advance notice.
Equal Opportunity Employer
Camp Bow Wow Dobson Ranch Mesa, is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $14.35 - $15.25 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 8 hour shift
- Day shift
Supplemental pay types:
- Tips
Work setting:
- In-person
Work Location: In person
Salary : $14 - $15
