Front Desk Hospitality/Sales Assistant Director

Please note: To be considered for this role a resume, cover email, and professional work references are required. Camp Bow Wow is zero tolerance nicotine, drug, alcohol, curse-word free professional work environment where adaptability and professionalism are paramount and anything short will not be entertained nor tolerated.

Must Love Dogs! Must Love People Who Love Dogs!

Camp Bow Wow is North America's premier provider of doggy day care, overnight boarding, and grooming services. When you bring your pup to Camp Bow Wow's state-of-the-art facilities you can be sure your furry friend is in the best hands! Over 6.5M happy dogs are served by Camp Bow Wows values: Premier, Extraordinary care, Totally fun, Service-focused-while achieving the vision of Happy Healthy Dogs, Happy Healthy People, and bringing Joy to those who entrust their FUR-Babies into our care.

Job Summary

We are seeking a dedicated and compassionate Front Desk Hospitality and Sales Assistant Director to join our team. The ideal candidate will have a genuine love for dogs and the skills necessary to provide exceptional care for dogs in our facility, and foremost to the parents who trust their dogs to our Team. This role involves maintaining a clean and safe Lobby environment for our dogs, assisting with daily cleaning needs and timelines, ensuring dog overall well-being exceeding company safety and health cleaning procedures, and following all onboarding pre-sales requirements before the care for dogs may begin. This is for someone who is diligent, trustworthy, honest, and seeks a career in dog care business. We seek to promote from within;

Responsibilities

• Active supervision of the Team who provide for the health and behavior of groups of dogs; the dogs are here to be active and have fun with you and each other!
• Supervise BOH Team providing direction as necessary, and always leading by example.
• Assist with and complete basic grooming services as needed, and delegating to BOH Team Mates priorities of grooming maintaining contact with the dog parents
• Responsible for the feeding and general care of a large volume of dogs, or delegating to BOH Team Mates training protocols.
• A positive and energetic attitude is a must!
• Maintain cleanliness of common areas, ensuring a hygienic environment for all dogs, including Lobby, Luxury Suites, Play Yards, all work spaces, all bathrooms, and entire facility.
• Must be able to work at a quick and efficient pace.
• Must be able to type 80 WPM
• computer literate and quick learner who is process and detail oriented
• excellent communicator who is professionally polished and caring responsible individual
  
  

Requirements

• Able to comfortably lift up to 75 lbs. and comfortably stand/walk for an entire shift - lots of steps in our profession.
• Must be comfortable monitoring up to 25 dogs at a time if necessary.
• Confident strong disposition around all dogs and dog sizes (we have dogs weighing more than 200 lbs!)
• Previous experience in animal handling or care required; training will be provided.
• Ranching or equine facility background is transferable
• Familiarity with dog training techniques is a plus.
• Knowledge of basic pet grooming practices is beneficial.
• Ability to work well in a team-oriented environment while also being self-motivated.
• 2 year professional sales experience with demonstrable success
• Must be able to type 80 WPM
• Resilient and multi-tasking Team Mate who is leader and one "who runs toward the fire, rather than runs away hiding"
• High School Diploma
• Gifted communicator that has gift of hospitality and welcoming attitude to our dog families
• Must have own personal transportation and not rely on any individual or ride sharing to come to work
• Key holder experience required
• Proven leader in athletics, family, work, church, animal care, or any other field of study or work
  
  

Benefits

• Bonus pool earning opportunities available by pay period based upon individual merit, individual performance, punctuality, adherence to training for overall steps
• Employee discounts on services
• Bring your pup to work with you
• Free baths for staff dogs when not working
• Flexible schedule
• A dynamic, positive work environment where you can be part of a supportive team
• Potential tuition reimbursement for studies to advance in dog care business or training.