MEDICATION RECONCILIATION TECH

JOB SUMMARY

The Medication Reconciliation Technician prepares detailed home medication lists utilizing a variety of tools. Duties include review of medical records for previous medication history, interview with patients and/or family members, communication with physician offices and/or pharmacies, and entry of medication information into the electronic medical record. Position may also assist pharmacy with day-to-day dispensing activities, record maintenance, patient assistance and medication replacement program when needed. Works under the supervision of a licensed pharmacist, practicing under the scope of State and Federal laws and statutes. Works as part of a larger care team based outside the pharmacy, primarily in the Emergency Department.

ESSENTIAL FUNCTIONS

• Medication Reconciliation including initial information uptake from patient, provider, LTC or pharmacy, review and check of the information for completeness and accuracy, follow up with necessary resources for any questions
• Medication replacement program assistance as determined.
• Patient assistance program liaison duties between pharmacy and case management
• Pyxis stocking and maintenance as needed.
• On a monthly basis, ensures checking of all appropriate locations for outdated medications.
• Answers telephone and refers all questions about medication orders, drug information, poison information or other clinical matters to the pharmacist on duty.
• Order management activities for all internal and external Departments serviced by the Pharmacy Department.
• Actively participates in the Quality program by assisting in identifying, documenting, monitoring, evaluating, and taking corrective action for quality improvement. Actively prepares for and participates in all regulatory inspections/surveys. Approaches work in a manner that makes quality improvement a part of every activity.
• Participates in cross-training experiences and continuing education as requested.
• Ensures that all expenditures for job related activities are within budgetary constraints.
• Responsible for the maintenance and proper operation of equipment within the department.
• Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital and departmental policies and procedures.
• Must be free from governmental sanctions involving health care and/or financial practices.
• Other duties as assigned. This list is non-exhaustive.

JOB QUALIFICATIONS

• Education
  • High school graduate or GED.
• Licensure
  • Registered Licensed Pharmacy Technician with the Wyoming State Board of Pharmacy or eligible for Licensure as a Pharmacy Technician-in-Training by the Wyoming State Board of Pharmacy. Registered Licensed Pharmacy Technician required to be obtained within 2 years upon initial licensure of Pharmacy Technician-in-Training by the Wyoming State Board of Pharmacy.
• Certifications required
  • See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
• Experience
  • Previous Retail Pharmacy Technician experience preferred.

Knowledge, Skills, and Abilities

• The ability to maintain continuing education requirements and all certifications and licenses as required (e.g. ACLS, PALS, CPI, CPR) to maintain professional license.
• 6 hours of ACPE continuing education annually and 20 hours biannually for CPhT requirements.    
• Maintains respectful, professional working relationships with co-workers and encourages the team approach with honesty and cooperation daily.
• Able to respond to emergent situations and changing priorities in an effective way.
• Effective time management and prioritization skills to ensure efficiency in completion of assigned tasks.
• Exercises effective problem-solving skills.
• Knowledge of pharmaceutical generic and trade names and their dosage forms, and the ability to cross-reference the most common drugs from memory.
• Knowledge of medical terminology and pharmaceutical abbreviations.
• Ability to handle emergency high-stress situations.
• Ability to perform multiple tasks simultaneously with frequent interruptions and under stressful conditions.
• Analytical and reasoning skills with a high level of mental concentration and memory.
• Ability to speak clearly to communicate and interact positively with patients, patient families, physicians, and staff to effectively care for the patients.
• Offers positive feedback to co-workers.
• Ability to remain focused on work and avoid non-productive activities during work time.
• Computer Knowledge including the ability to enter material into electronic record. Ability to operate fax, computer, and copy machine to perform the duties of the position.