What are the responsibilities and job description for the Service advisor position at Camping World?
Job Description
Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services.
Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.
We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate.
We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle.
With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.
Essential Job Functions :
- Determine specialized product needs and services by working directly with customers
- Suggest add-on sales to increase average transactions
- Provide price estimates for designated installations prior to scheduling appointments
- Keep customers apprised of work progress
Essential Job Skills :
- A minimum of one year of service experience is preferred
- Previous RV product or camping lifestyle
- Ability to work daily on a computer and perform internet searches as needed
- Excellent organization and follow up skills are required
- Valid driver's license
- May lift up to 25 lbs and / or move up to 50 lbs. with assistive devices
- Prolonged periods of standing, stooping, crawling, and bending
Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage!
Last updated : 2024-04-03