What are the responsibilities and job description for the Head Server position at Campobello's Cucina Italiana?
Job Summary
We are seeking an experienced server with management and training experience preferred. Candidates should have at least four years of serving experience.
The head server position requires 3 weeknight shifts (Monday-Thursday) working on the floor as a server. On Fridays and Saturdays our head server will oversee the servers on the floor, coach them and provide assistance when needed.
Campobello's is a locally owned and operated restaurant specializing in Italian Food and Pizza with a very busy takeout crowd. The head server will be crucial to helping ownership execute goals, overseeing training and continuous improvement from our waitstaff and ultimately helping us grow our business.
Compensation
- $300/week bonus/salary in addition to hourly wage and tips.
- Head server will be paid $10.35/hour (NYS Server Wage) plus tips.
Responsibilities
- Oversee daily operations of the dining area, ensuring high standards of service and cleanliness.
- Train, mentor, and supervise serving staff to deliver outstanding customer experiences.
- Manage the flow of service during busy periods to maintain efficiency and guest satisfaction.
- Collaborate with kitchen staff to ensure timely food production and quality control.
- Handle customer inquiries, complaints, and feedback professionally to enhance guest satisfaction.
- Maintain knowledge of menu items, including coffee offerings and bar selections, to assist guests effectively.
- Utilize POS systems for order processing and payment transactions accurately.
- Assist in scheduling staff shifts and managing labor costs effectively.
Skills
- Proven experience in food service management or as an Assistant Manager in a restaurant setting.
- Strong understanding of food production processes within quick service fast food environments.
- Excellent leadership skills with the ability to manage a diverse team effectively.
- Exceptional communication skills for interacting with guests and team members alike.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Familiarity with POS systems for efficient order management and processing.
Join our team as a Head Server where you can make a significant impact on our guests' dining experience while leading a passionate team!
Job Type: Full-time
Pay: $10.35 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $10