What are the responsibilities and job description for the Front Desk Associate position at Candlewood Suites?
Candlewood Suites is looking for a friendly and customer-focused individual to join our team as a Part-Time Hotel Front Desk Associate. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay.
Responsibilities:
- Greet guests warmly and assist with the check-in and check-out process.
- Provide information about hotel amenities, services, and local attractions.
- Handle guest inquiries, requests, and concerns professionally and promptly.
- Process reservations, cancellations, and modifications accurately.
- Maintain a clean and organized front desk area.
- Collaborate with other departments to ensure a seamless guest experience.
- Handle credit card transactions accurately and securely.
- Assist with administrative tasks.
Qualifications:
- Previous experience in a hotel front desk or customer service role is a plus.
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to multitask.
- Ability to work well under pressure and handle challenging situations with a positive attitude.
- Flexibility to work evening, weekend, and holiday shifts as required.
Job Type: Part-time
Pay: From $14.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14
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