What are the responsibilities and job description for the Part-Time Teller position at Canvas Credit Union?
We’re Canvas Credit Union
We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk )
Why Canvas?
At Canvas, we’re dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
At Canvas, There Are 5 Behaviors We Live By Each Day That Will Continue To Help Us Be Known For Our Heart And Our People
The Teller professionally and accurately performs financial transactions for members, and cross-sells credit union products and services to help members achieve their financial goals and the branch achieve its sales goals. Additionally, the Teller performs branch/department functions to ensure efficient operation of the branch, and is actively engaged with members, continually focused on providing an exceptional member service experience.
Essential Duties/Responsibilities
Knowledge, Skill and Ability:
Experience: Six months’ proven customer service and sales experience.
Current Canvas employees must be meeting performance expectations and consistently demonstrating HEART behaviors to be considered.
Skills
The starting pay range for this position is $18.90-$21.87/hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors. In addition, you'll be eligible for:
This role at Canvas requires Nationwide Multistate Licensing System (NMLS) registration under the S.A.F.E. Act of 2008. This means we conduct background checks to ensure NMLS registration and Canvas requirements are met. Not meeting or staying current may result in removal from role.
Canvas also conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions).
Working Environment/Physical Activities
Credit union branch office environment. Must be able to work a flexible schedule Monday thru Saturday. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing as necessary.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the family member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position will be open until filled, or if unable to fill until posting is canceled.
We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk )
Why Canvas?
At Canvas, we’re dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
At Canvas, There Are 5 Behaviors We Live By Each Day That Will Continue To Help Us Be Known For Our Heart And Our People
- Humble
- Empathetic
- Accountable
- Resourceful
- Tenacious
The Teller professionally and accurately performs financial transactions for members, and cross-sells credit union products and services to help members achieve their financial goals and the branch achieve its sales goals. Additionally, the Teller performs branch/department functions to ensure efficient operation of the branch, and is actively engaged with members, continually focused on providing an exceptional member service experience.
Essential Duties/Responsibilities
- Provide exceptional member service by greeting members, building relationships and exceeding member expectations.
- Prepare and process transactions (deposits, withdrawals, transfers, loan payments, cashier checks and other services) accurately and timely.
- Proactively address member questions, resolve problems and promptly handle forms and service requests.
- Participate in achievement of branch sales goals by seeking opportunities for cross-selling credit union products and services.
- Assess member needs and look for opportunities to help members by recommending additional products, services or referrals.
- Balance daily in a timely and accurate manner.
- Follow credit union policies and procedures and comply with all applicable compliance requirements.
- Embrace ongoing education and learn/apply new skills and software applications.
- Regular attendance and punctuality are essential functions of the job.
- Provide member service through face-to-face interactions daily.
- Perform other job duties as assigned.
Knowledge, Skill and Ability:
- Professional, courteous and effective verbal and written communication skills.
- Accurate handling of cash and negotiable instruments with a strong cash balancing record.
- Ability to work with a diverse member base while providing excellent member service.
- Proven sales and referral skills.
- Ability to maintain confidences.
- Ability to utilize appropriate software and computer applications.
- Multi-lingual capabilities to include Spanish are a plus.
Experience: Six months’ proven customer service and sales experience.
Current Canvas employees must be meeting performance expectations and consistently demonstrating HEART behaviors to be considered.
Skills
The starting pay range for this position is $18.90-$21.87/hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors. In addition, you'll be eligible for:
- Seriously good benefits: Beyond healthcare, dental, and life insurance, we make it so worth your while. Canvas employees get a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans. (That includes cars and houses!) Canvas benefits include:
- Medical/Dental/Vision Insurance
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- Paid Wellness Day
- Paid Volunteer Time
- Flexible Spending Account
- Health Savings Account
- World Class 401(k) Plan
- Tuition Reimbursement
- Rate Discounts on Qualifying Loans
- May be eligible for incentives or discretionary bonus based on results
This role at Canvas requires Nationwide Multistate Licensing System (NMLS) registration under the S.A.F.E. Act of 2008. This means we conduct background checks to ensure NMLS registration and Canvas requirements are met. Not meeting or staying current may result in removal from role.
Canvas also conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions).
Working Environment/Physical Activities
Credit union branch office environment. Must be able to work a flexible schedule Monday thru Saturday. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing as necessary.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the family member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position will be open until filled, or if unable to fill until posting is canceled.
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