What are the responsibilities and job description for the Marketing Operations Specialist position at Canvas?
We’re Canvas Credit Union
We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
Why Canvas?
At Canvas, we’re dedicated to transforming financial services from the inside out.
Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
What you’ll do
Essential Duties/Responsibilities
Manage workflow and ensure completion of core marketing deliverables while working to continuously improve operational health of the department.
- Manage and allocate marketing resources, time investment, and people effectively.
- Provide periodic updates on the progress of marketing promotions and campaigns.
- Assess and forecast the Marketing team’s capacity while establishing and prioritizing tasks.
- Analyze marketing data and provide insights to improve marketing strategy.
- Exercise independent judgment in matters of significance related to business or marketing operations. Examples may include but are not limited to, responsibility for marketing projects with distribution to members and Canvas family members.
- In collaboration with the marketing operations manager, directly serves strategic initiatives set by senior leadership.
- Contribute to standard operating procedures.
- Collaborate with other teams to ensure alignment of Marketing systems and processes.
- Manage relationships with external vendors.
- Maintain and optimize usage of 3rd party platforms such as Asana and Flowcode.
- Assist in developing and implementing marketing automation workflows.
- Provide administrative support to internal teams as needed.
- Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.
- Follow all safety and security guidelines to safeguard member and organization assets.
- Regular attendance and punctuality are essential functions of the job.
- Perform other job duties as assigned.
- Complete pre-employment background review (components include: criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender).
Job Qualifications
Knowledge, Skill and Ability:
Soft Skills
- Superior attention to detail
- Affinity for problem solving
- Strong organization and project management skills
- Ability to manage multiple priorities and deadlines
- Proven track record nurturing client/stakeholder relationships
- Excellent verbal, written, and interpersonal communication skills
- Ability to foster teamwork and influence others without direct authority
- Ability to maintain confidential information
Hard Skills
- Experience utilizing project/work management software such as Asana, Trello, Monday, Wrike, etc.
- Experience using data analysis to inform decisions
- Solid understanding of the marketing landscape
- Experience templating and/or automating processes
- Proficient in MS Office (Outlook, Excel, Word, and PowerPoint) or equivalent suite
- Experience managing integrations with software like Zapier, or IFTTT is a plus.
Education or Formal Training: Bachelor’s degree or equivalent experience in marketing, operations, or project management.
Experience: Minimum of one year in a role focused heavily on operations or project management, with experience utilizing project/work management software such as Asana, Trello, Monday, Wrike, etc.
The starting pay range for this position is $50,000.00-$55,000.00 annual, and final pay rate will be determined based on experience and internal equity factors.
Canvas benefits
- Medical/Dental/Vision Insurance
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- Paid Wellness Day
- Paid Volunteer Time
- Flexible Spending Account
- Health Savings Account
- World Class 401(k) Plan
- Tuition Reimbursement
- Rate Discounts on Qualifying Loans
- May be eligible for incentives or bonus based on results
Canvas also conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions).
Working Environment/Physical Activities
High volume, fast-paced, dynamic office environment with some travel. Must be able to attend meetings and events outside of regular business hours. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing as necessary.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Canvas Credit Union is an Equal Opportunity Employer, Gender/Minority/Veteran/Disabled.
Salary : $50,000 - $55,000