What are the responsibilities and job description for the Character/Mascot Performer position at Cape Resorts Group?
Department: Programming
Position Title: Character/Mascot Performer
Reports To: Guest Experience Manager
Position Overview: Our beloved mascot, Blue the Pig, is a vital member of our team. He is a spunky teen, responsible for entertaining guest and being involved in various activities and events throughout the year.
Essential Responsibilities:
- Engage with guests while in costume, display enthusiasm and high energy always to elevate the experience
- Preserve the identity of the mascot without deviating from established character including body language/mannerisms, attitude, and fan interaction.
- Work well in a team environment.
- Consistently execute care and maintenance to ensure costume is always in operational, guest-ready, condition.
- Ability to be trained and crossed utilized to support other activities as required.
- Act on behalf of the Guest Experience Team as a Host and lead groups of all ages in tours, activities, and games.
Required Knowledge, Skills, Abilities:
- Ability to communicate non-verbally to interact with the public.
- Engaging, animated presence
- Passion for working with kids
- Able to withstand high heat and enclosed spaces for extended periods of time (up to 30 minutes)
Minimum Qualifications
- High School or equivalent education required.
- 2 years’ experience in a guest services role required.
- Experience working as a character/mascot preferred.
- All employees must maintain a neat and clean appearance per Cape Resorts standards.
- Must be available on weekends and holidays.
- Ideal height for correct costume fit would be between 5’0” and 5’5”