What are the responsibilities and job description for the Mortgage Loan Processor position at Capital Bank?
About Us
Capital Bank N.A. is the fifth largest bank headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states.
Come join a bank where our employees thrive and are engaged in meaningful work. For the third year in a row, American Banker named Capital Bank one of the “Best Banks to Work For” in the U.S.
Position Purpose
The Mortgage Loan Processor works closely with loan originators to process mortgage loans in order to provide a best-in-class customer experience. The Processor receives the application online in and must have the ability to quickly review for accuracy and completeness, advise the LO as to viability of loan at first glance and then must acquire necessary documents to submit to underwriting for final approval.
Position Responsibilities
- Calculates principal, interest and closing cost amounts and notifies the borrower accordingly.
- Prepares mortgage loan files by reviewing loan applications and clarifying and/or obtaining additional information.
- Confirms mortgage loan application information by corresponding with verification sources.
- Obtains mortgage loan documentation by ordering credit reports, land surveys, building appraisals, titles and related information
- Identifies mortgage loan application and documentation problems by highlighting deficiencies and notifying the mortgage loan underwriter and/or mortgage loan supervisor accordingly.
- Calculates principal, interest and closing cost amounts and notifies the borrower accordingly.
- Processors should be able to disclose new loans, issue COC’s and complete the set up function of their loans
Minimum Education & Experience
- Recent experience in the mortgage industry as an assistant, loan processor or loan officer is required.
- Must have knowledge of lending terminology and the ability/experience speaking with borrowers regarding lending requirements.
- Experience processing conventional, FHA and VA loans.
- Proven customer service ability is required.
Technical Knowledge and Skills
- Microsoft office software suite (Word, Excel, PowerPoint, etc)
- Encompass
- Excellent oral and written communication skills
Other
Ability to travel within a defined market area.
Compliance
It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations.
The above mentioned are intended to describe the general nature and level of work performed rather than to be an inclusive list of all duties, responsibilities and skills required for the position. Job duties may be changed at anytime at management’s discretion. The job description is not intended to create contractual obligations of any kind.
Additional Details
This position will be a remote role.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, & Equal Opportunity Employer.
