What are the responsibilities and job description for the Internet Sales Consultants-HUGE CHEVY VOLUME STORE! position at Capitol Chevrolet?
Description
The Internet Sales Consultant is a pivotal role within the automotive industry, responsible for driving online sales initiatives and enhancing customer engagement. This position requires an individual who is adept at leveraging technology to attract potential car buyers, while simultaneously providing exceptional customer service and support throughout the purchasing process. The ideal candidate will work closely with the sales team to achieve defined sales targets by promoting vehicle inventory through our website and online platforms. Daily tasks will include managing inquiries from prospective customers, conducting virtual product demonstrations, and ensuring that our online presence reflects the quality and professionalism of our automotive offerings. Furthermore, the Internet Sales Consultant will play a vital role in analyzing sales data and market trends to identify opportunities for growth and improvement. This position demands a proactive and results-driven approach, ensuring that all online sales efforts align with the company's overarching goals and customer satisfaction standards. By utilizing innovative strategies and maintaining open communication with both the sales team and customers, the Internet Sales Consultant will help to enhance our reputation as a leader in the automotive market and drive increased revenue through eCommerce initiatives.
What We Offer
- Medical, vision, and dental insurance
- 401K
- Paid time off
- Employee discounts
- Company holidays
- Growth opportunities
Responsibilities
- Manage online vehicle inquiries and respond promptly to prospective customers.
- Conduct virtual vehicle demonstrations and provide detailed product knowledge to clients.
- Collaborate with the sales team to create targeted online marketing campaigns and promotions.
- Monitor and analyze online sales metrics to refine strategies and identify opportunities for growth.
- Maintain up-to-date knowledge of inventory, features, and industry trends to provide accurate information to customers.
- Utilize social media platforms to engage with potential customers and promote vehicle offerings.
- Ensure that all customer interactions are conducted with professionalism and follow-up to ensure satisfaction.
Requirements
- Proven experience in automotive sales or a related field, preferably in an eCommerce environment.
- Strong understanding of digital marketing and online sales techniques.
- Excellent communication skills, both verbal and written, with the ability to engage customers effectively.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Familiarity with customer relationship management (CRM) software and online sales platforms.
- Exceptional organizational skills and attention to detail.
- Flexibility to work evenings and weekends as needed to accommodate customer schedules.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
