On-Call Commercial Concierge

We are looking for energetic, enthusiastic, and dynamic hospitality driven individuals with unparalleled customer service skills and a desire to provide unwavering support to Washington’s most prestigious commercial office properties. We are seeking On-call Commercial Concierges to join the team and lead by example.

· This individual must easily be able to interact & engage with elite tenants, clients and prospects that desire immediate support and our ability to anticipate their daily needs.

· This individual will support the HR Department by filling vacant shifts on an on-call basis.

· Strong computer literacy and multi-tasking abilities is essential.

· The position requires attention to detail, reliability, thoroughness, and the “Consider It Done!” attitude that represents Capitol Concierge Inc.

· Duties include assisting tenants and client with daily tasks including (but not limited to) catering coordination, travel & transportation logistics, ticket and reservation procurement, gift purchases & fulfillment and beyond.

· Ideal candidate should have prior experience as an Executive Assistant, Administrative Assistant, Hotel or Residential Concierge as it pertains to assisting elite clients with lifestyle services.

· Possess strong sense of urgency, pride and ownership for individual growth and team success.

· Professional & polished appearance and demeanor is a must. No exceptions.

· Successful candidate should be passionate about delivering high quality personalized support and have excellent research skills.

· Must have strong knowledge of local community including modes of transportation, dining, lodging, events and attractions.

Requirements:

· Advanced proficiency with Microsoft Office, PC and Mac OS.

· 3 year’s experience in retail, hospitality or restaurant industry.

· Bachelor’s Degree in Hospitality & Tourism, Business Management or related discipline and/or exceptional work experience.

· Knowledge of BuildingLink, KeyTrack or other building software is desired.

· Knowledge of multiple languages is a huge plus.

· Flexible schedule with availability to work holidays.

· Strong knowledge of local community (location/s applying for)

· All candidates must successfully pass a criminal background check

Job Type: Part-time

Pay: $15.20 per hour

Benefits:

• Referral program

Schedule:

• Day shift
• On call

Application Question(s):

• What days are you available to be on-call Monday-Friday during typical business hours?

Experience:

• Customer service: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: Multiple Locations