Debt Res Specialist

You

For you, serving others is a way of life. You love helping people reach their goals. You can also tell when someone’s truly listening versus waiting for their turn to speak. Among friends and family, you’re known for your ability to focus and be present.

You already have the experience you need. We do all training necessary “on-the-job” with IMMEDIATE BONUS potential. The individuals on our teams, on average, earn a monthly bonus of just over $1,100.00.

If you succeed, you’ll join an energetic, growing organization where we value not only what you do, but also who you are and what you say.

Us

We’re looking for people who want a career that matches that lifestyle. This position will not work for the short-term mindset. We’re a business that values building relationships with consumers by doing the right thing, being honest and giving back to our community. For the service-oriented person, this is a natural fit … and a challenge.

Reporting to Director of Collections or designee, the Specialist works with consumers to drive collection efforts.

Essential Duties and Responsibilities:

• Completes in bound and out bound calls in a positive manner.
• Evaluates consumers’ accounts while balancing the consumers needs with the business SOPs.
• Works with consumers to negotiate debt repayment; Overcomes obstacles and solidifies payment commitments.
• Resolves consumer discrepancies and resolves any issues regarding consumers’ accounts.
• Stays current and adheres to quality standards; Ensures compliance with the applicable laws and regulations that govern third part collections, such as the FDCPA.
• Participates in other activities as assigned

Required Skills/Abilities:

Must communicate effectively, and take personal responsibility for decisions, actions, and learning opportunities. The ability to build strong consumer relationships while delivering customer-centric solutions is required while consistently achieving results, even under tough circumstances. Bilingual capabilities a plus.

Education and Experience:

Must have a high school diploma or GED.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Frequently required to talk or hear, and use hand to type, handle, or touch objects.
• Regularly required to stand and walk, and may be required to stoop, bend, or reach above the shoulders.
• Must be able to occasionally lift up to 25 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Vision insurance

Ability to Relocate:

• Greenwood Village, CO 80111: Relocate before starting work (Required)

Work Location: In person