What are the responsibilities and job description for the Administration Coordinator - Clark Atlanta University position at Capstone on Campus Management LLC?
Job Title: Administrative Coordinator
Reports To: Facilities Director
Location: Clark Atlanta University
Compensation: $22.00-$25.00 per hour and comprehensive benefit package
FLSA Status: Non-Exempt
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.
Summary
The Administrative Coordinator is responsible for being the primary contact for escalation of student issues and will be responsible for providing excellent customer experience. The Administrative Coordinator will also be responsible for onboarding and training of new employees.
Essential Duties and Responsibilities:
- Responsible for the site’s accounts payable, engaging vendors, and answering questions related to vendors and accounts payable.
- Answers incoming phone calls and handles each call accordingly. Transfers calls to the Facilities Director as needed.
- Provides administrative support to the Facilities Director and the site team.
- Ability to take direction, work independently, organize, and prioritize work assignments, anticipate deadlines, and respond to changing priorities as needed.
- Knowledge of effective customer service techniques and superior customer service skills.
- Ability to communicate effectively orally and in writing with a diverse population as shown in grammar, spelling, punctuation, and business document formats.
- Responsible for maintaining and ordering office supplies as needed.
- Ability to use a variety of software programs such as Microsoft Office Suite to efficiently produce correspondence, reports, and other documents.
- Ability to learn and retain large amounts of information from a variety of sources.
- Ability to organize, key, edit and accurately proof large documents.
- Assist with special projects
- Assist with filling out and closing out work orders
- Answers questions, provides directions, and other information requested by residents and/or visitors.
- Respond to incidents while serving on an on-call rotation (within 40-minute response time).
- Other duties as assigned (to include special projects, on call hours as needed, and any other projects deemed reasonable for this position by the Facilities Director or designee).
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or general education degree (GED).
- One to two years of clerical/ administrative support services required.
- Knowledge of general office procedures and practices is preferred.
- Knowledge of operating office equipment such as a label maker, copier, and computer
- Knowledge of Microsoft Word, Excel, and Outlook.
- Strong organization and record keeping skills.
- Experience in customer service, preferably in hospitality or student housing.
- Live within 40 minutes of property - Ability to respond to emergency on-call responsibilities.
Work Hours/Schedule
40 hours a week, ability to work flexible hours to include some nights and weekends is required.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand, walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
This is not employment contract.
Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.
If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
Salary : $22 - $25