What are the responsibilities and job description for the Account Analyst 1 position at CAR Financial Services?
CAR Financial Services, services both independent automotive dealers and automotive financial organizations. We are committed to leading consumers through cash flow enhancement programs!
Hours are Monday through Friday, NO WEEKENDS!
Visit our website: carfinancial.com
CAR is seeking a motivated Account Analyst who would like to join our team! Gain great experience, work with driven like-minded individuals, and succeed within a customer-driven role with us. We offer great Medical Benefits, Paid Time Off, and a 401(k) match program!
What you'll do:
Interacting with customers who are greater than 30 days past due, providing assistance by answering questions and process requests by phone
Answer incoming customer calls regarding billing issues, service questions and general concerns
Assist customers with disputes and inquires and reconciling payment history
Daily Portfolio Reviews
Maintain open communication with branch dealer base
Perform general branch administrative functions as needed
Bi-Lingual Abilities (English and Spanish) would be a great plus!