What are the responsibilities and job description for the Medical Assistant-Triage position at Cardiac Solutions?
** Join the Cardiac Solutions Team and Receive a $2,000 Sign On Incentive! **
The West Valley?s leading cardiology group is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.
Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.
- Competitive wages
- Uniform/Scrub Allowance
- Monday ? Friday for most positions
- 7 Company Paid Holidays*
- Employee Medical coverage option as low as $23.00 per paycheck*
- Dental & Vision*
- Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental*
- 401(k) retirement plan
- Paid Time Off*
- Paid Sick Time
- Employee Assistance & Discount Programs
*Available to full-time, regular employees* - ** Restrictions may apply **
POSITION SUMMARY:
This position is responsible for triaging all incoming patient concerns as defined within department protocols and guidelines. This is role is in a call center environment and is a non-patient facing role.
ESSENTIAL JOB DUTIES:
- Follows Triage Protocols, policies, and procedures to include answering and routing phone notes.
- Processes and completes all daily items/tasks. (phone notes, voicemails, emails, flags, refills, ect.)
- Sort and process all documents assigned to triage department.
- Review all Rx renewals daily for any unmatched patients.
- Creates and routes all cardiac and dental clearance request as appropriate.
- Other duties as assigned per the need of the organization and within scope of position.