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Medicaid Service Coordinator

Care Advantage, Inc.
Midlothian, VA Full Time
POSTED ON 2/9/2025 CLOSED ON 3/10/2025

What are the responsibilities and job description for the Medicaid Service Coordinator position at Care Advantage, Inc.?

Care Advantage, Inc has an exciting opportunity to add to our team! We offer purpose driven work and an opportunity to make a difference in the lives of seniors in our community. We are the largest privately-owned home care company in the Mid-Atlantic, and the future is bright, as we continue to grow as part of an ambitious expansion plan. We are seeking a full-time Medicaid Services Coordinator. We offer a competitive wage, excellent benefit package to include 17 days of paid vacation and 10 paid company holidays along with the opportunity to join a winning team!

Duties And Responsibilities

  • Assists in oversight of Medicaid prospects
    • Uploading obtained documentation within EMR
    • Review documentation, notating any missing/incomplete items or potential service barriers
    • Initiating contact with member or primary contact
    • Notating details of need to include demographics, geographic location, language requirements, diagnoses, care and equipment needs, requested start, hours/utilization, or any other pertinent information that impacts care
    • Being a subject matter expert on the Medicaid program and details of what is extended to our members
    • Ensuring eligibility and providing resources if ineligible
    • Obtaining necessary documentation by way of communication with member, primary contacts, Care Coordinators, Social Services, Facility Discharge Planners, etc.
  • Point of contact for Managed Care Organizations, referral sources, and members/primary contacts as it relates to Medicaid Service Coordination
  • Collaborating closely with the Client Services Department around the entering of prospective members
  • Organization of where each prospect stands, notating barriers and being aware of how to overcome
  • Weekly meetings to discuss all Medicaid prospects
    • Encouraging interdepartmental collaboration to expeditiously onboard Medicaid members in need
  • Generate weekly reports to ensure all departments are aware of where each prospect is in the process
  • Communicate with branch teams and associated external resources through means of email, Teams messenger, fax, and telephone
  • Maintain thorough progress documentation within EMR
  • Manage department associated data and organization methods or reports
    • Updating prospect status when appropriate to ensure accuracy of EMR
    • Extending tasks to suitable parties
  • Report out on progress when requested
We invite you to apply today!

Location: 23113, 23173, 23218, 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23230, 23231, 23232, 23234, 23235, 23236, 23237, 23241, 23249, 23298, 23111, 23116, 23834

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$55,821 to $79,293
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