Medical Receptionist

Empowering Lasting Health and Well-Being, One Connection at a Time

Why CareATC is Different (and Why You'll Love It Here):

At CareATC, our employer-sponsored model creates a unique and rewarding environment:

• Patients Win: They receive high-quality support for healthy lifestyle changes, often with little to no out-of-pocket cost, leading to greater engagement and positive outcomes.

• You Win: Enjoy a consistent schedule, supportive team environment, and the opportunity to provide concierge-level service in a purpose-driven organization.

• Employers Win: They benefit from a healthier, happier, and more productive workforce, leading to reduced healthcare costs and a more engaged employee base.

CareATC Advantages Include:

• Access to clinic services and medications at no or low cost for you and your dependents!

• Opportunities for professional development and growth within a supportive team environment.

• A comprehensive benefits package (for eligible roles), including Medical, Dental, Vision, 401K, Paid Time Off, Disability & Life Insurance, a Wellness Program, and much more!

About the Job:

Imagine walking into our clinic each morning. You're not just arriving at work; you're stepping into your role as the first point of contact for our patients. The first thing you'll do is prepare the reception area, ensuring it's a welcoming space that sets a positive tone for everyone's visit.

Your role is about more than just checking people in. It's about being the person who can calm a nervous patient with a friendly smile, efficiently manage a busy schedule to prevent long wait times, and be the supportive hub of our clinic.

In this position, you'll be using your strong administrative skills to keep everything running smoothly—from handling phone calls to managing appointments and patient files. But what's even more important is your passion for delivering exceptional customer service. You’ll be the key to creating a welcoming and efficient experience, making a real impact on our patients and our team every single day.

What You’ll Do:

• Greet, screen, schedule, and check in patients.

• Answer phones, screen calls, take messages, and provide information.

• Verify and update patient information, support medical staff and patients.

• Request, send, and receive patient medical records.

• Maintain files and assist in organizing office systems.

• Order office and clinical supplies; assist with equipment care.

• Perform other duties as assigned.

What You’ll Bring to the Team:

• Education: High school diploma or GED required; medical administrative assistant diploma preferred.

• Experience: Minimum 1–2 years in a medical office setting preferred.

• Skills:

  • Knowledge of medical terminology and office procedures.

  • Strong grammar, spelling, and punctuation skills.

  • Proficiency with office equipment and Microsoft Office.

  • Excellent time management, multitasking, and problem-solving abilities.

And Just as Important…

• Your commitment to providing a warm, professional, and efficient patient experience.

• Your ability to thrive in a fast-paced, team-oriented environment.

• Your alignment with CareATC’s Core4 Values: Committed, Optimistic, Reliable, Empathetic.

Ready to Make a Meaningful Impact?

If you’re a dedicated administrative professional who enjoys helping others and thrives in a collaborative healthcare setting, we encourage you to apply today!

Join us in making a tangible difference in the lives of our patient community.