Quality Technician

At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

The Quality Technician will support operations through processes and equipment to protect operators, ensure compliance to regulating authorities, meeting engineering specifications, and protecting Trane Technologies’ customers.

Job Functions include but not limited to:

• Partner with Operations when quality issues arise to investigate and resolve issues to maintain production.
• Partner with Product Engineering, Manufacturing Engineering and Operations to ensure that quality plans are established, followed, and that processes are capable.
• Develop & lead quality related training and coaching of hourly associates.
• Lead problem solving initiatives to improve quality, safety and takt attainment.
• Conduct process audits and participate in making needed improvements
• Coordinate and maintain calibration for plant and office equipment
• Assist in development of Process Failure Modes and Effects Analysis and control plans, along with monitor compliance to control plans.
• Responsible for collecting, analyzing, and communicating quality metrics and quality issues. Utilize data in support of projects that aim to reduce external failure rates, internal defect rates, reduce internal rework and improve customer satisfaction for products.
• Track and conduct analysis of field warranty data and returned physical part analysis, use the Field Quality Alert system
• Perform detailed part analysis using a variety of measuring instruments and interpreting engineering specifications and prints. Perform re-work, sorting or assist in directing these activities as needed.
• Process and track of non-conforming material
• Ensure quality and process requirements are known & followed to enable customer requirements to be fulfilled and quality objectives to be achieved.
• Communicate with vendors regarding problems including handling Corrective action activities
• Support Pre- Production Approval Process for internal and vendor supplied parts
• Working with vendors and issuing SCARS
• Training and possibly directing others as needed for sorting or inspection.
• Presenting Quality and quality related activities in Orientation.
• Utilizing Computer systems in executing Manufacturing and Quality systems, including helping to learn, determine settings/programs and training on such systems

Education, Experience & Skills:

• Three to Five (3 - 5) years in manufacturing preferred in an ISO9000 or recognized Quality Management System environment.
• Bachelor’s degree in a technical field from an accredited college/ university is preferred. However, an Associate’s degree in a technical field with quality or manufacturing experience may be considered.
• Knowledge and experience working with basic lean manufacturing concepts and continuous improvement-based tools and techniques including but not limited to MDI, Kaizen, Continuous flow, and 5S.
• Use of Quality methods and processes in inspection.
• Strong capability and willingness to learn computer applications (Excel, Word, PowerPoint, Visio, Microsoft office, ETQ, Oracle, APRISO, Qualtrics, etc.).
• Strong knowledge of manufacturing processes including business acumen and understanding assembly operations.
• Ability to collaborate and support various teams to achieve desired outcome.
• Skilled in blueprint reading, and thorough working knowledge of Geometric Dimensioning and Tolerancing. Basic knowledge of parts and features which may be critical in compressor applications.  Skilled and capable of selecting and using various measuring equipment.
• Standard Work creating, reviewing, approving and adherence to std work
• Ability to effectively communicate with all levels of internal company and external associates, both written and orally, including the telephone.  Mobility within the work facility.