What are the responsibilities and job description for the Financial Aid Representative position at Career Care Institute?
Mission
The Financial Aid Representative assists the Director of Financial Aid in providing ongoing service to current and returning students to assist students in securing adequate funding to cover their costs of education, respond to complex questions regarding their financial aid eligibility, and ensures Institutional compliance with internal policies and governing agency regulations.
Duties and Responsibilities
In addition to the following general responsibility, the Financial Aid Representative is responsible for the following:
- Assist current and re-entry students in re-applying for and securing funding to cover educational expenses
- Work with students to secure and package third party/scholarships funding and provide required documentation to agencies to ensure timely payments are received by the Institution
- Follow-up with continuing students to collect all required documentation to complete the financial aid awarding process
- Scan and upload approved Financial Aid files and additional requested documentation for all students
- Ensure all Financial Aid paperwork is processed according to company procedures to ensure completeness and accuracy of documentation collected and Financial Aid documentation is adequately and permanently recorded and available when necessary
- Provide entrance and exit counseling at appropriate times to encourage responsible debt management and ensure regulatory compliance
- Remind students to make their payments in a timely manner
- Adhere to regulations as set forth by governing agencies and Institutional policies
- Advise students on the consequences of schedule changes as they apply to Financial Aid awards
- Advise continuing and re-entry students who have questions about their eligibility, available funding, scholarships, etc.
- Assist with federal, state, VA, and accrediting agency audits
- Assist in skip tracing students at risk and provides advisement to them regarding re-entry, if applicable, and options regarding repayment
- Statistical reporting
- Other duties as assigned
The fact that certain duties may not be listed does not
limit the performance of additional duties.
Qualifications and Skills
- High School Diploma, GED and/or 1 years’ experience
- Industry experience in Registrar, Financial Aid, educational counseling, or student accounts highly desired; or any equivalent combination of experience and training that provides the required knowledge, skills and abilities
- Customer service experience required
- Strong interpersonal, communication, and computer skills required
- Ability to work on a team and work independently required
- Detail orientated and well-organized
- Positive attitude required
- Ability to work in a fast-paced environment required
Job Type: Full-time
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Financial services: 1 year (Preferred)
Work Location: In person
Salary : $18 - $-1