What are the responsibilities and job description for the Resort Activities/Pool Attendant Associate position at Career Site Brand?
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
COMPANY BENEFITS:
- Matching 401K
- Growth & Developmental Opportunities
- Comprehensive Medical, Dental & Vision Benefits
- PTO - Paid Time Off
- Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
- Outstanding Company Culture
This position will be responsible for the successful execution of activities and events by consistently monitoring resort activity programs, special events and entertainment mainly in the pool area. Provides activity updates to all resort staff and all related employees and/or 3rd party vendors. This individual will assist with the internal and external communication to drive marketing value to all resort sales and marketing channels.
ESSENTIAL DUTIES AND TASKS
- Monitors all activities to ensure the safety and security of all Owners and Guests.
- Monitoring the pool area to ensure all guests comply with safety rules.
- Actively communicates activities and events to all Owners and Guests. Also, ensures excellent customer service as it relates to our activities and functions property – wide.
- Assists in the planning and execution of resort activities and events.
- Computer use to prepare communications/flyers to be used throughout the resort.
- Performs other tasks as assigned.
EDUCATION and/or EXPERIENCE
- High School diploma or GED
- Proven participation in clubs, sports, volunteerism, or extra-curricular activities strongly desired
- Demonstrated experience interacting with children and families
- Experience in a theme park, parks and recreation, hospitality or resort environment are desired
CERTIFICATES, LICENSES, REGISTRATIONS
- Familiarity with water safety, CPR certification strongly desired.
- First Aid Certified strongly desired
QUALIFICATIONS
- Effectively communicate in English – bilingual is a plus.
- Must be able and willing to swim and participate in water sports and water activities.
- Participates in proactive team efforts to achieve departmental and company goals.
- Computer knowledge – MS Office Suite.
- Must be comfortable with water, swimming, heights (water slide is 40ft tall), and engaging with guests. Needs to be comfortable with crowds, too.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.