What are the responsibilities and job description for the Member Advocate position at CareGuide?
Company Description
CareGuide is a leading health claim advocacy company based in Dallas, TX, offering innovative solutions to help individuals, health plans, and self-insured companies navigate the complex healthcare system and save on healthcare costs. We leverage technology and a team of dedicated CareGuides to provide the best tools for our clients.
Role Description
This is a full-time hybrid role for a Member Advocate at CareGuide. The Member Advocate will be responsible for assisting individuals with navigating health claims, advocating for their benefits, and ensuring they receive the most out of their health plans. This role will be based in Dallas, TX, with flexibility for some remote work.
Qualifications
CareGuide is a leading health claim advocacy company based in Dallas, TX, offering innovative solutions to help individuals, health plans, and self-insured companies navigate the complex healthcare system and save on healthcare costs. We leverage technology and a team of dedicated CareGuides to provide the best tools for our clients.
Role Description
This is a full-time hybrid role for a Member Advocate at CareGuide. The Member Advocate will be responsible for assisting individuals with navigating health claims, advocating for their benefits, and ensuring they receive the most out of their health plans. This role will be based in Dallas, TX, with flexibility for some remote work.
Qualifications
- Strong communication and interpersonal skills
- Customer service and advocacy experience
- Knowledge of health insurance and benefits
- Ability to navigate and understand complex health claim processes
- Attention to detail and problem-solving skills
- Experience in healthcare or insurance industry is a plus
- Bachelor's degree in Healthcare Administration, Public Health, or related field