What are the responsibilities and job description for the Receptionist/Referral Coordinator position at Carlton Lewis Family Practice?
Overview
We are seeking a dedicated and detail-oriented Referral Coordinator/receptionist to join our healthcare team. The ideal candidate will play a crucial role in managing patient referrals, ensuring seamless communication between patients, healthcare providers, and insurance companies. This position requires strong organizational skills, multitasking, proficiency in various electronic medical record (EMR) systems
Responsibilities
- Manage the referral process by coordinating appointments and ensuring timely communication with patients and providers.
- Verify insurance eligibility and benefits for referred services.
- Maintain accurate documentation of referrals in accordance with HIPAA regulations.
- Review clinical documentation to ensure completeness and accuracy for referral processing.
- Utilize EMR ClinicalWorks for managing patient records, use Leading Reach
- Provide exceptional customer service while handling patient inquiries via multi-line phone systems.
- Maintain organized medical records and ensure compliance with health information management standards.
- Assist Front office lead with receptionist duties daily, Assist Medical Assistants occasionally
Experience
- Previous experience in a medical office setting is preferred, including roles such as medical receptionist and referrals
- Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $13