What are the responsibilities and job description for the Host position at CARNEGIE HEIGHTS LP?
Brightwater Senior Living provides beautifully designed and meticulously managed Independent Living, Assisted Living, and Memory Care senior living communities. We are proud to offer the highest quality in health support services and a staff that truly cares for our residents. We are looking for warm, compassionate professionals to join our team of dedicated, helpful-spirited individuals. Every member of our communities embodies the skill and caring disposition which define our culture.
If you are looking for a meaningful career with purpose and the opportunity to make a difference in the lives of seniors, then we want to hear from you. Please come in and apply at our community.
Provide exceptional service to all residents, guests and coworkers by performing essential duties effectively and efficiently.
- Maintain resident, employee, and community information in strict confidence (with community management or other employees as necessary).
- Monitors reservations and assists in reservation table assignments.
- Ensures guests are greeted quickly and graciously, seated at a clean and properly set table within the shortest amount of time possible.
- Communicates vital information clearly with service staff, bussing staff and kitchen.
- Assists in maintaining cleanliness of dining room, restroom and perimeter of restaurant.
- Properly completes all involvement with the guest service sequences.
- May offer assistance to guests by clearing away dishes and glassware, and refills beverages.
- Continually cleans and organizes menus and dining room reception area throughout shift.
- Checks side-work schedule for the day and completes assigned duties.
- Attend scheduled training seminars and staff meetings.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
- Adhere to all community policies and procedures.
- Adhere to dress/appearance code. (Changes in attire may be permitted for special circumstances as directed by your supervisor).
- Perform all assigned work for the agreed-upon wage, accepting no additional payment or gifts from residents, vendors, or others.
- Promote resident advocacy and demonstrate excellent customer service skills.
- Serve as a role model for other employees by displaying a responsible, cooperative, respectful, and positive attitude.
- Represent the community in the community at large in a professional, courteous, and friendly manner.
- Demonstrate ability to perform duties under time constraints and deadlines.
- Attend education and training classes as required by state or provincial regulations.
- Perform other duties as assigned.
- Demonstrate ability to communicate effectively in English, both verbally and in writing.
- Maintain current Food Handlers Card.
- Maintain any certifications as required by state or provincial regulations.
- Must be able to read menu items.
- Must be able to hear well amongst loud background noise in order to answer telephone and respond to guest requests.