What are the responsibilities and job description for the Member Service Representative position at Carpenters Federal Credit Union?
If you are passionate about helping people achieve their financial goals, then we are looking for someone like you to join our small, but quickly growing team at Carpenters Federal Credit Union.
Position Responsibilities: Answer member questions both in person and via phone regarding account transactions, daily front line teller responsibilities, enroll new members, assist new and existing members with a selection of services including but not limited to loans, account maintenance, online banking and mobility services.
Our ideal team member would be results driven, have exceptional customer service skills/ background, be result oriented, and be able to work in fast paced environment both in a team setting or independently if required. Once you become a part of our team, you will immediately qualify for paid time off including sick time, vacation time, holiday, and both health and dental insurance as well.
Qualifications:
- Minimum HS diploma or GED.
- Strong written and oral communication skills and proven sales experience.
- Cash handling or teller experience.
- Excellent sales and customer service skills.
- Ability to work as a team player being flexible and dependable.
- Maintain a high level of professionalism while working under pressure.
- Lending knowledge is a plus.
- Strong teamwork, quality service, interpersonal skills, analytical, decision making and problem solving skills are needed.
Ability to commute/relocate:
- Saint Paul, MN 55130: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Work Location:
- One location
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Experience level:
- 1 year
Physical setting:
- Office
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $21