Student Aide – Academic Center (Student Employee)

Description

RESPONSIBILITIES:

• Greet students and visitors.
• Staff reception desk, maintain reception area, and interact with students and visitors.
• Be friendly and courteous while interacting with students and visitors.
• Provide information regarding services provided and hours of operation.
• Become familiar with tutors’ names and schedules, as well as drop-in tutor schedules.
• Assist students in registering on WCONLINE, scheduling and/or cancelling appointments.
• Become familiar with faculty and staff, job titles and responsibilities, office location and office hours and where to find information.
• Data entry into Excel, organize session notes, and mail Session Notes to instructors.
• Answer, transfer and/or redirect phone calls as necessary.
• Weekly check of supply cabinet, noting which supplies should be reordered.
• Participate in professional development trainings and area orientations when scheduled.
• Other duties as assigned by the supervisor.

Job Requirements

REQUIRED SKILLS AND QUALIFICATIONS

• High School Diploma
• Possess excellent phone and communication skills
• Demonstration of professionalism, enthusiasm, and strict confidentiality
• Be understanding and reassuring to make everyone comfortable when asking for help
• Listen and be genuinely interested in assisting

PREFERRED SKILLS AND QUALIFICATIONS

• Be computer and technologically savvy
• Proficient using Excel spreadsheets
• Able to take initiative

HOURS NEEDED

• Flexible schedule depending upon student’s availability and needs of Academic Center.

Directions to Apply

• Candidates must complete Carroll’s online application to be considered
• Complete the online Student Employment Application
• Indicate the department(s) for which you are applying. Only one application is needed
• Complete the FAFSA for Federal Work Study Positions
• Be registered for at least six credits with a 2.0 GPA
• Student Workers under the age of 18 must provide a valid work permit prior to starting employment
• If eligible, your application will be forwarded to supervisors with open positions
• The application will be held for one year, July 1 to June 30

What to Expect

• Interview with the hiring supervisor for the position of interest.
• If selected, you and your supervisor must complete all federal, state and college forms. This document is obtained from your supervisor or the Human Resources webpage.
• Complete and submit all federal, state, and college employment forms. The I-9 is submitted to your supervisor and the other forms are submitted to studentemployment@carrollcc.edu
• Create a work schedule with your supervisor that does not conflict with your class schedule.
• When all forms are turned in you and your supervisor will be notified so a start date can be established.