What are the responsibilities and job description for the Recertification Specialist of Apartment Community position at Carteret Management Corporation?
Description
Carteret Management Corporation is seeking a RECERTIFICATION SPECIALIST who will work closely with the Assistant Property Manager to oversee recertification department at a 240-unit apartment community located in downtown Jacksonville, FL, in accordance with the Company’s values of communication, customer service and competency. This position offers full-time employment at a competitive salary with a strong benefit package including:
- Over 4 weeks of total PAID TIME OFF per year
- Affordable health plans with monthly premiums as low as $98 for medical, $24 for dental and $8 for vision coverages including FREE Virtual Healthcare Services with enrollment
- 401K with company-paid match
Property:
- Hi-rise located in downtown Jacksonville, FL
- 240 units (62 )
- 100% occupied with waiting list
- LIHTC, Bond, SAIL, HUD 202/SEC 8
Responsibilities include, but are not limited to:
- Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
- Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications.
- Compliance: The property is a Low Income Housing Tax Credit and HUD site; all staff must ensure that strictest compliance is maintained with all programmatic standards.
- Administrative: maximize usage of RealPage’s OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.
Requirements
- Excellent customer service skills.
- Experience working with seniors a plus.
- Experience with affordable programs (LIHTC & HUD) required.
- This is a LIHTC & HUD site; the recertification specialist has direct involvement with tenant files and will be required to achieve an industry certification indicating expertise within the first year of employment (i.e. TCS, C3P, HCCP, SCHM, etc.)
- Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite
- Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).
Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate.
Drug-free workplace
Salary : $98