What are the responsibilities and job description for the Benefits Specialist position at Cascadia Services, LLC?
Description:
We are seeking a detail-oriented and customer-focused Benefits Specialist to join our Benefits team. In this role, you will support the administration of employee benefit programs, including health insurance, disability, and retirement plans, ensuring a seamless and supportive experience for our employees.
Key Responsibilities
- Administer and support all employee benefit plans, including health insurance, 401(k), HSA/FSA, life insurance, disability, and wellness programs.
- Serve as a first point of contact for employee questions related to benefits, resolving issues and ensuring a high level of customer service.
- Manage benefits enrollment and life event changes through the HRIS or benefits administration platform.
- Coordinate with vendors and brokers to ensure accurate plan information, timely processing, and issue resolution.
- Maintain accurate benefits records and support audits or reporting requirements.
- Process and reconcile benefit-related invoices to ensure accuracy and timely payment.
- Assist with annual open enrollment, including employee communications, system setup, and enrollment tracking.
- Assist with leave of absence requests (FMLA, ADA, Paid Leave, etc.) and partner with employees and managers to ensure compliance.
- Stay up to date on federal and state regulations affecting employee benefits and recommend updates to policies and procedures as needed.
- Associate’s degree in HR or a related field (experience or certifications may substitute).
- 2 years of experience in benefits administration.
- PHR, SHRM-CP, or CEBS certification preferred.
- Strong knowledge of benefits laws and regulations.
- Proficiency in Microsoft Office and HRIS systems.
- Proficiency in Microsoft Excel, including formulas, data analysis, and reporting.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and attention to detail.