What are the responsibilities and job description for the Slot Dual-Rate Supervisor position at Casino White Cloud?
Position Title: Slot Supervisor
Position Status: Hourly
Qualifications:
High school diploma or equivalent required.
Possess strong interpersonal and communication skills.
Previous experience in slot operations and machine repair. (3 years preferred.)
Detailed knowledge of gaming regulations and internal controls.
Computer literate in a variety of programs.
Proficient writing, grammar, and punctuation skills.
Present a well-groomed, professional appearance.
Read, write, speak, and understand English.
Friendly, outgoing personality.
Physical, Mental and Environmental Demands:
Work in a fast paced, stressful work environment
Work days, nights, weekends, and holidays
Tolerate areas with secondary smoke.
Tolerate high noise levels, bright light, and dust.
Overall Responsibilities:
Responsible for the shift supervision of the slot department and functions.
Essential Functions:
Accountable for all operations and shift activities of the slot department.
Monitors the performance of subordinates, ensuring adherence to Casino White Cloud’s policies and procedures.
Plans and administers daily shift activities and employee breaks and lunches.
Enforce compliance with all laws and regulations related to gaming.
Ensure slot machines are maintained and kept in proper working order,
Make personnel decisions regarding slot department employees.
Handles customer complaints/concerns.
Assist the slot staff in processing fills, jackpots, verifications, and related duties when necessary.
Identify machines requiring technical support.
Assist with machine installation.
Make slot machine repairs as needed.
Responsible for providing a high level of guest service on their shift.
Any reasonable request made by management.
Meet attendance requirements of the job and adhere to policy and procedure.
Keep work areas clean and free of safety hazards, debris, and litter.
Perform all job functions in a safe and reasonable manner.
Maintain proper department uniform, appearance, and grooming standards.
MOD duties as requested by Management.
The casino reserves the right to make changes to or modify this job description at its discretion.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Casino
Schedule:
- Day shift
- Holidays
- Night shift
- Overtime
Ability to Relocate:
- White Cloud, KS 66094: Relocate before starting work (Required)
Work Location: In person