Optical Technician/Receptionist

Job Overview
At Castle Hills Eye Care, we are dedicated to providing the most comprehensive eye exams and high-quality care to our patients throughout Carrollton and surrounding neighborhood. As an Optical Technician, you will play a crucial role in creating a positive experience for our patients, starting from greeting them upon arrival to ensuring they receive the highest level of care until they receive their prescriptions and pick out their frames.

If you are passionate about delivering exceptional customer service and have an excellent sales service background, we want to hear from you!

Responsibilities
- Assist optometrists and ophthalmologists in conducting eye exams and vision tests
- Prepare patients for examinations by obtaining medical history and vital signs
- Perform diagnostic tests including visual acuity, lensometry, and color vision testing
- Educate patients on proper eyewear care, insertion, and removal of contact lenses
- Maintain accurate patient records and update medical histories
- Handle optical equipment with care and ensure cleanliness of examination rooms

Requirements
Qualifications:

• Excellent customer service skills
• Outgoing person with strong sales experience
• Pleasing personality and have a strong ability to do multitasking
• Optical experience is a plus but not necessary

Job tasks and Responsibilities:

• Excellent phone etiquette; answer phone calls in a prompt and courteous manner and greet all patients coming into the office.
• Conducting initial assessment of a patient, including listening to their concerns, obtaining a relevant medical history, and measuring intraocular pressures, refraction, visual acuities, and more.
• Perform work accurately and thoroughly, sell glasses and contact lenses.
• Scheduling appointments and verifying insurance.
• Prior experience in retail sales or customer service is advantageous

Benefits:

• Competitive compensation
• Great work environment
• Excellent bonus structure (profit sharing)

This position offers an exciting opportunity for individuals looking to contribute to the eye care field while utilizing their technical skills and passion for helping others.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount
• On-the-job training
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Experience:

• Optometry: 1 year (Required)

Ability to Commute:

• Carrollton, TX 75010 (Required)

Ability to Relocate:

• Carrollton, TX 75010: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17