What are the responsibilities and job description for the Golf Shop Retail Assistant position at Castle Pines Golf Club, Inc.?
Description
Castle Pines Golf Club is a nationally ranked private golf club located in Castle Rock, Colorado. Positioned among the top 50 golf clubs in the United States, we pride ourselves on providing The Best Day of Golf in America and an overall exceptional caliber of service and experience for our Members and their guests.
Position Overview:
The Golf Shop Retail Assistant is expected to assist all staff in every aspect of the total golf operation and golf experience. This individual will assist the Merchandiser/Buyer in the Golf Shop merchandising concession to achieve its established goals monthly, quarterly and yearly. It is expected that this position will maintain the mindset of continuous improvement and be knowledgeable of new products and trends within the market. Other responsibilities include placing, tracking and follow up with all special orders, maintain a well-maintained standard of merchandise displays throughout the golf shop, participate in quarterly inventories and assisting members through phone call, email, booking of tee times and any other Member services required. Work closely with the Head Golf Professional, General Manager, Golf Shop Merchandiser, Golf Shop Business Administrator, all golf operations staff and other club department heads and their staffs.
Position Responsibilities:
- Help to assist areas of the golf shop operation to assure expectations and standards are being met.
- Provide unparalleled service to all members and guests to enhance their experience known as “The Best Day of Golf in America!”.
- Consistently maintain the visual Golf Shop merchandise layout, flow, and inventory rotation.
- Place, track and follow up on all special orders placed through the Golf Shop.
- Support the Golf Shop Operation through assisting Members with merchandise selections, setting tee times, taking sign-ups for events (or directing to a member of the professional staff to assist).
- Take part in conducting accurate and timely physical inventory counts.
- Assist in creating weekly communications to the Membership regarding new merchandise or limited merchandise offerings.
- Support the Merchandiser/Buyer with all Member events, swag packages, trunk shows, fashion shows and special events.
- Oversee the merchandise operation of the fitness/spa shop including assisting in the buying, inventory, and creation of tasteful displays.
- Oversee and perform Golf Shop opening and closing procedures.
Benefits include:
- Eligible to participate in the Employee Bonus Program.
- Comprehensive health benefits including Medical, Dental and Vision.
- 401(k) with company match.
- Paid Sick Time.
Castle Pines Golf Club is an equal opportunity employer, and we strive to hire a diverse workforce that shares our vision of setting the standard of excellence in golf experience. We have worked hard to cultivate a family-feel culture that is supportive and inclusive of all team members.
Requirements
Must have a merchandising or retail background or have worked in the golf industry. This position will require experience with POS systems and Microsoft Office programs. The Retail Assistant must also take great pride in providing the very best offerings while being creative and meeting the appearance standard of the golf shop to provide the best Member and guest experience. This position entails a high level of organizational skills, prioritization skills and self-motivation with a desire to promote and market product. This position will be expected to have a flexible schedule as working hours will include weekends and holidays.