What are the responsibilities and job description for the Plumbing Technician position at Castleworks Home Services Company?
Description
We are a leading plumbing service provider in the Ventura County and Los Angeles area, committed to delivering exceptional service to our residential and commercial clients. We are seeking a highly skilled and motivated Plumbing Service Technician who is not only adept at selling our services but also excels in performing the work with precision and efficiency.
The Plumbing Service Technician will be responsible for providing top-notch plumbing services, from diagnostics to repair and installation. The ideal candidate will be proficient in using Service Titan software for job management, invoicing, and payment collection. They will also be equipped with the knowledge and tools necessary to complete jobs effectively while ensuring customer satisfaction.
Essential duties included but are not limited to:
- Diagnose and resolve plumbing issues in residential and light commercial environments.
- Perform installations, repairs, and maintenance of plumbing systems.
- Provide excellent customer service and effectively communicate with clients to sell services.
- Collect payments and manage financial transactions with accuracy.
- Maintain a well-stocked inventory of parts and tools required for various plumbing tasks.
- Adhere to all safety protocols and plumbing code specifications.
- Use Service Titan app and related software.
Requirements
- Minimum two years’ experience as a Plumbing Service Technician in a similar role.
- In-depth knowledge of plumbing systems and fixtures.
- Proficiency with Service Titan software or willingness to undergo training.
- Strong sales skills with the ability to close deals and promote services.
- Excellent communication and customer service skills.
- Valid driver’s license and clean driving record.
Required Tools and Equipment Used on the Job:
- Standard plumbing tools (wrenches, pliers, pipe cutters, etc.)
- Power tools (drills, saws, etc.)
- Inspection cameras and leak detection equipment