What are the responsibilities and job description for the General Manager position at Catch Air Inc?
- Leadership, drive, and enthusiasm.
- Strong written and verbal communication skills.
- Work independently and as a team
- Organized; Ability to multitask and complete several projects at one time
- Ability to work Weekends, weekdays, and holidays!
- Job Type: Full Time
- High School and 2 year College degree
- Preferably 1-2 years working in a hospitality environment.
- Delivers an unparalleled guest experience in an ideal environment for celebrating children’s birthday parties.
- Acts as an initial point of contact in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
- Keeps all coordinators promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Provides timely and accurate service while managing party times and communicating information as needed to guests, coordinators, and managers.
- Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building, and house policies.
- Assists in the cleanliness and organization of the rental equipment.
- Ensures all supplies are stocked, properly cleaned, and maintained to maximize costs and decrease loss.
- Checks for restocking of necessary supplies.
- Brings all areas up to standard.
- Discusses problem areas with other managers and owner(s).
- Ensures that all children and adults adhere to house policies as outlined and informs management of any issues
- Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness.
- Strong work ethics.
- Must be available to work on weekends and holidays.
- Child experience is preferred, but not required.
- The employee needs to be able to communicate effectively with multiple guests while generating enthusiasm.
- Strong math and verbal skills are needed.
- follow company dress guidelines at all times.
- Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
- Must demonstrate an ability to clearly verbalize guest's needs to other team members.
- Must be skilled at calmly responding to dissatisfied guests and calling issues to the manager's attention.
- Starting rate is based on experience!
- Catch Air is a themed indoor playhouse and interactive game play for children.
- The store focuses on children's all day walk in play throughout the week.
- As well, hosting birthday parties for child guest of honor.
Job Type: Full-time
Job Type: Full-time
Pay: $30,189.00 - $40,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
COVID-19 considerations:
All surfaces are cleaned on a regular basis.
Ability to commute/relocate:
- Johns Creek, GA 30022: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Management: 1 year (Preferred)
Work Location: One location