Program Director

JOB SUMMARY: Responsible for the overall direction and management of Burlington county-based Community Service Program(s) and food pantry as well as the office of Parish Services (serving Monmouth, Ocean, Mercer and Burlington Counties), and to provide supervision to the staff therein, in accordance with agency, funding source, and licensing standards and Agency expectations, under the supervision of the Community Services Service Area Director.

Essential Functions

• Be responsible for the overall direction and management of Burlington county-based Community Service Program(s) and Parish Services under the supervision of the CCT-CS Service Area Director in accordance with agency, funding source, and licensing standards and in alignment with agency expectations.
• Oversee programs’ ability to maintain or exceed contractual level of service commitments and requirements needed to meet budget projections and program goals and objectives
• Work in tandem with the CCT-CS Service Area Director and CCT-CS Business Manager in the development of annual program budgets revenue and expenses, which will be monitored by these parties throughout the year.
• Work with supervision and staff to establish and achieve outcomes that represent industry standards, contractual commitments and agency expectations. Regularly monitor implementation of goals and objectives for both programs.
• Work with supervision to identify areas that require improvement, to implement ongoing quality improvement measures, and ensure that quality standards are achieved. Participate in CCT PDSA quarterly submissions and agency Quality Improvement activities.
• Provide overall administrative supervision of all Burlington Community services, Parish Services, and volunteer staff members through the implementation of a culture of learning and professional development.
• Seek to maintain staffing levels within budget to achieve program goals.
• Work with supervision to identify, develop, maintain, and pursue opportunities to enhance or expand existing services, to improve service delivery, and meet emerging trends.
• Ensure representation and active engagement at relevant agency and community-based committees, including any contractual partnerships/memberships - such as Burlington CoC and Saint Vincent DePaul Societies active within the Diocese of Trenton.
• Develop and maintain relationships with key stakeholders and constituents throughout the county/counties in which the programs are providing services by developing outreach programs that align with the CCT strategic plans for clients, supporters, volunteers and other stakeholders.
• Work with supervision team to conduct research and view funding opportunities, preparing applicable new grant applications as time allows.
• Prepare grant renewals, and work with staff to compile and submit progress and outcome reports as required by funding sources.
• Participate in annual strategic planning for Burlington Programs and Parish Services.
• Oversee liaison work which links Diocese of Trenton parishioners to Community Services programs, including provision of prompt attention to referrals from these partners/diocese and requesting/attending meetings that strengthen these partnerships.
• Oversee BCS/Parish Services community support volunteer program and development of volunteer opportunities.
• Work closely with CS business manager to cover vital functions in the CS Service Area Director’s absence as assigned.
• Serve as responder for BCS building security and be responsible for facilities utilized by programs under position supervision, including incident reporting to both agencies as applicable for program incidents.
• Obtain all certifications pertaining to programs under Director supervision within probationary period.
  
  

OTHER DUTIES: as assigned by SAD

SUPERVISORY REQUIREMENTS: provide trauma-informed supervision to all staff within programs under position, including program-specific training and professional development supports, HR-related tasks/reporting, probationary/annual reviews.