Family Services Caseworker

Catholic Charities of Ashtabula County is seeking a full-time position providing assessment, advocacy and case work for low and medium income households requesting basic needs assistance which includes housing, utility assistance, diapers/formula, prescription assistance, clothing, hygiene items and other supportive basic needs to assist individuals and/or families toward self-sufficiency.

Essential Duties and Responsibilities include the following and other duties that are assigned:

• Ability to communicate effectively with individuals and/or families facing hardship and/or complex issues.
• Demonstrate excellent written and verbal communication skills along with strong time management and client file management skills.
• Ability to problem solve client cases while utilizing internal and/external referral resources.
• Ability to work with both short-term and long-term clients concurrently.
• Engage in client advocacy needs with landlords, utility companies, other assistance programs and/or other consumer related partners.
• Have the ability to work with grants/special funding and follow compliance and documentation guidelines.
• Demonstrate commitment to strengths-based approaches to service delivery, principles of self-determination and person-centered planning.
• Understand and respect individual diversity, economic and cultural choices, provide dignity and respect to all in need.
• Able to discuss financial literacy topics focusing on budgeting household budget.
• Be proficient with various technology applications including Excel, Word and electronic management databases.
• Must be detail-oriented and well-organized with the ability to record case notes in a timely manner.
• Efficient time management and organizational skills.
• Able to adapt in a fast-paced work environment.
• Become a HUD-certified caseworker within 6-months of hire.
• Qualifications:
• Exercise considerable judgement with a high level of confidentiality.
• A high level of computer expertise in Microsoft Office products including Word, Excel, and PowerPoint.
• Strong interpersonal, written, and verbal communication skills, including producing clear, concise reports.
• Ability to balance multiple tasks simultaneously.
• Superior organizational skills and attention to detail.
• Ability to maintain professional boundaries and engagement skills with a challenging population.
• Evidence of ongoing training and education in related areas such as financial, mental illness, substance abuse, and/or homelessness.

Education and/or Experience:

• Associate’s degree in Social Work preferred, and/or two years’ experience in related field. Bilingual is a plus.

Certificates and Registration:

• Successful completion of BCI/FBI background screening.
• Successful completion of Exclusion Checks.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing duties of this job, the employee is frequently required to sit, talk, and hear.
• The employee is required to stand, walk, and climb stairs
• The employee must occasionally lift and/or move up to 25 pounds.

Reports To: Alice Harden, Family Services Program Manager

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 37.5 per week

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Patient demographics:

• Adults

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Social work: 1 year (Preferred)

Ability to Commute:

• Ashtabula, OH 44004 (Required)

Work Location: In person

Salary : $14 - $17